217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My border collie broke her leg…
My border collie broke her leg in multiple places. Surgery was required. My bills totaled roughly $11,000, which could have hit us hard. However, with Spot Pet Insurance, the claims were easily submitted and processed in a timely manner. The customer service was outstanding as well. Thank you, Spot Pet!!!
Insurer: Spot
By: Bryan Haas
THEY COMPLY WITH THEIR RULES.
THEY COMPLY WITH THEIR RULES.
Insurer: Fetch
By: Eleonora Hanuszkiewicz
You guys are amazing
You guys are amazing. On your website there are clear instructions how to submit the claim and you are very honest with reimbursement, also it is very easy to reach customer service if there is a need for it. Thank you
Insurer: Spot
By: Margaret
Rates keep going up and when you file a…
Rates keep going up and when you file a claim there is no response. No reimbursment, only excuses. That is why I rather just save the money for when I need to take my boy to the vet.
Insurer: ASPCA
By: Mayra Rosales
Great company
Amazing service. Easy to navigate claims. Quick payout. Very pleased with Pumpkin Insurance.
Insurer: Pumpkin
By: Michael
do your homework before purchasing
Updating from a 2 to a 1..... they. are. awful...Set-up and payment process fairly easy. However, once you file a claim - extreme patience is needed. They can take your money easily - but it's completely different when it's time for them to pay. Considering changing companies.
Insurer: Pets Best
By: Chris Greene
Reimbursement too long
Reimbursement took a while to get to me. Everytime i would submit a document, i would wait several days, without knowing if they were fine or not. When i finally received word back, some of the documents were not submitted correctly or they needed additional information which would delay the processes. When I submitted everything correctly, they would take an additional 10 days for their regular processes.
Insurer: Pets Best
By: Anthony Vidal
Impressed customer
I’m very pleased with this insurance investment. The procedure for sending in claims is simple and claim processing includes regular correspondence explaining what steps are being taken. I’m impressed with the short turnaround time between sending in the claim and receiving reimbursement.
Insurer: Fetch
By: JustAnswer Customer
Last year only took a couple days to…
Last year only took a couple days to get approved and paid. This year was about a week and a half but once it got approved got paid right away. Other than that great service.
Insurer: Figo
By: Jerry
Peace of mind
Our girl suddenly became sick recently with Cushing disease and diabetes. As you can imagine the bills have added up quickly! Without our insurance it would have been impossible to get her the care she needed. I’m so thankful I had the forethought to purchase it.