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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Customer Service
They were very prompt with payment of claims. And, they had complete detail of how they determined the claim amount. There are multiple ways to sign up for a plan. You get to decide what you want covered. And, if you call, you talk to an actual person!
Insurer: Spot
By: Dorothy
Signing up at the shelter was a great…
Signing up at the shelter was a great idea. Easy to use.
Insurer: Fetch
By: Virginia Landry
The sales agent was very clear and…
The sales agent was very clear and repeated the terms for me to ensure that I understood them. He was patient, personable and professional. It was an easy experience.
Insurer: Nationwide
By: Dawn
Purchased Spot DO NOT USE THIS COMPANY!
Purchased, 5 years and 7onths of medical records. Claim was denied because my cat take gabbapentin when she goes to vet(gets scared) they denied due to her being perscribed this, for a rodent ulcer. Which has nothing to do w it. Theu also sent me an email statting that my insurance was rwady to process claims, then said i still had a 8 wk period to wait.
Insurer: Spot
By: Jonathan Bolding
Easy to submit claims and appropriate…
Easy to submit claims and appropriate paperwork.
Insurer: Fetch
By: Sharyn Provenzano
They keep raising my rate and when…
They keep raising my rate and when something happens with my dog they always have an excuse why they shouldn’t have to pay. You are better off just making a savings account for your dog in case of emergencies.
Insurer: Trupanion
By: Jenny Lane
Fantastic customer service!
Fantastic customer service!
Insurer: Embrace
By: Mary Martha B
Easy to submit claims and speak to a…
Easy to submit claims and speak to a customer representative with questions
Insurer: Spot
By: Geoff Callan
Amanda was so helpful
Amanda was so helpful, she went ABOVE AND BEYOND to answer my one million questions and did it with such kindness! She knew we just lost our kitty and handled us with such TLC!!! she was truly amazing!!!
Insurer: Fetch
By: Natalie Russo
Great customer service and new what all…
Great customer service and new what all the plans entailed
Insurer: Nationwide
By: customer