154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
It’s ridiculous
It’s ridiculous how many papers are needed to make a claim. Also how long it takes for the claim to be processed. I cant wait to get out of this insurance and into an easier one.
Insurer: MetLife
By: Barbara Kucinski
Was easy and affordable.
Was easy and affordable.
Insurer: MetLife
By: MICHAEL MITCHELL
Polite, Professional and Positive
The care and attention that the employees of MLP provide is phenomenal. They never fail to ask how my pets are doing and though I have some health challenged animals with many expensive needs, MLP has always covered my legitimate claims.
Insurer: MetLife
By: Clifford Smith
Very positive experience with Amanda...highly recommend!
I was fortunate to get Amanda as a Fetch specialist. She was very pleasant to talk with, very knowledgeable, answered all my questions right away. And all this being said, she was not pushy: I felt she really cared that I get the best insurance suited to me and for my dog.
Insurer: Fetch Canada
By: FLEURETTE
Very Satisfied, No complaints!
I always get through to representatives and everyone always been respectable and helpful. First I was nervous switching over from ASPCA to MetLife because there was controversy about giving explanations before things are covered and to be honest with you ASPCA would just review the invoice on their own and just pay it out based on category of the invoice and I thought I was going to have a lot of issues cuz I do have an existing dog however due to a certain qualifications of my policy so far unfortunately even though I had to submit quite a few claims MetLife has been timely and paid me back everything I was owed to the cent based on the coverage I chosen and I am very pleased. I am very glad I switched over and they definitely seem to be a lot more flexible and affordable.
Insurer: MetLife
By: Michele
Easy to submit claim and quick process
Easy to submit claim and quick process
Insurer: MetLife
By: MICHELLE
Smooth Process
The submission process is really easy. And turnaround time for a reimbursement to my bank account is also quick.
Insurer: MetLife
By: Denise
Customer service was very helpful in…
Customer service was very helpful in assisting me with submitting claims
Insurer: MetLife
By: Patty
Every time I have had to call the…
Every time I have had to call the customer service line they have been oh so helpful and kind. Claims processing is especially easy with the app and I love it!
Insurer: MetLife
By: customer