Smooth process and completion. Strong support on live chat
Pretty smooth… Greg was helpful and honest in his response’s
- INSURER:
Trupanion Canada
- POSTED: 12/09/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Quick to respond to claims and seems fair overall
Quick to respond to claims and seems fair overall
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Easy to submit claims and quick response and reimbursement process.
Easy to submit claims and quick response and reimbursement process. Very pleased!
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Steve Wei
Agent on the phone is very professional and helpful
- INSURER:
Trupanion Canada
- POSTED: 12/09/2021
- BY:
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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I submitted the claims online and received my payments very quickly.
I submitted the claims online and received my payments very quickly. The exact service that I expected and received
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Pleased with What I learn about Trupanion Pet Ins.
Emily was great customer service. Experienced, Personable, Happy to be of help, especially giving me all the information I needed to make my decision to go with Trupanion.
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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Every time I called those who helped were very positive and helpful.
Every time I called those who helped were very positive and helpful. Seemed to care very much. Such a nice breath of fresh air in our crazy world right now. Vanessa was awesome!!
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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I was out of town and coordination between the vet and my sitter was seamless.
I was out of town and coordination between the vet and my sitter was seamless.
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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You guys are great.
You guys are great. My only issue was getting pressure to file the claims online, which is a real challenge for me. A subsequent call was clarifying and I found out that my clinics actually initiate a claim when they send my paid invoices. Their action automatically files the claim, so the pressure for me to initiate was a moot but frustrating point.
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Happy Customer
Because of the way Narin Van took the time to explain everything to me and the fact that he was so friendly and personable. Mr. Van did not pressure me in any way to sign up.
- INSURER:
Trupanion Canada
- POSTED: 12/09/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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