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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I did a quote on line and asked to have…
I did a quote on line and asked to have a agent call me back at a certain time. Right on time the call came in they answered all my questions and walked me through the best options for my dog Great service
Insurer: Nationwide
By: Lori Balcom
Great customer service
Respond to questions quickly and professionally. Completed claims quickly
Insurer: Pumpkin
By: Carolyn
Charging me extra fees when I did my due diligence to update my payment method last year
I already provided payment update last year but when the new year came it reverted back to the old payment method. And charged me further addition fees because I’m updating my payment method when I specifically told the agent before not to use the old payment method.
Insurer: Nationwide
By: customer
Awful
Awful! Don’t sign up young because as soon as your pet turns 6 they force you into lower benefits with no recourse! I had my puppy at 90% reimbursement and a $250 deductible and this year she turned 6 and they changed my policy without my consent into 70% reimbursement and a $1000 deductible! And I can’t get a new policy elsewhere due to pre existing condition…. Healthy paws used to be great but was recently bought out and it’s been awful ever since. Don’t get healthy paws whatever you do!! I own a dog store and will tell every customer to stay away!
Insurer: Healthy Paws
By: Ashley
I am adding a pet to an existing policy…
I am adding a pet to an existing policy and am not seeing a multi-pet discount. I will expect to see it reflected once I receive the final documents else I will be calling to have that rectified.
Insurer: Nationwide
By: customer
Very easy process!
Very easy process!
Insurer: MetLife
By: Taneesha Dawkins
ok service
your rates are a HUGE RIP OFF!!!!!!!
Insurer: Pets Best
By: rodney
The ease of submitting claims
The ease of submitting claims. I got my checks within a week of all 5 being approved. Awesome!
Insurer: Pumpkin
By: Kristine
easy sign up process and fast coverage
easy sign up process and fast coverage
Insurer: MetLife
By: ADRIAN MARTINEZ