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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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You double charged me 1
You double charged me. Cancel my insurance
Insurer: Nationwide
By: customer
Along with your rate increase
Along with your rate increase, do you also plan to raise the allowable expenses for vaccines and preventative care and other items?
Insurer: Spot
By: Perry
I was surprised when I received the…
I was surprised when I received the check.
Insurer: Prudent Pet
By: Northall.com
It's always a hit or miss
I really don't trust this insurance company. Every time I submit a claim, you'll never know if they'll cover the costs or come back with something new and denying the reimbursement. They've changed my policy twice and both I've proved that they were wrong. I really don't recommend to anyone and look for a serious insurance instead of Petsplusus.
Amazing
Very helpful. My claim was reviewed quickly and everything was explained and laid out for me
Insurer: Spot
By: Alex Hall
Very smooth transitions in website.
Very smooth transitions in website.
Insurer: Embrace
By: Jeffrey Phelps
Pet's Best is a scam
Pet's Best pet insurance is a scam. They covered nothing for my dog's multiple visits to the vet for an ear infection. They called it a "pre existing condition" because she had an ear infection years ago. Do not waste your money with this company.
Insurer: Pets Best
By: Christopher
Claims Review
"I filed an online claim with PetsBest for my dog's eye surgery. He had two cherry eye conditions repaired. I filed about a week after the surgery on a Friday afternoon. Within an hour or so I received email confirmation of my claim. By Sunday I received a detailed explanation of benefits summary explaining how my claim was handled. All of my claim went to either my co-payment or to my deductible. I fully expected that based on the coverage I selected and am paying for. I am completely satisfied with PetsBest in this instance, and I'll go on to say that all my claims over the past two years I've been covered have been handled in the same professional way. I would like to see the PetsBest EOB give me the total amount of my deductible I have reached after each claim, but that is not a dealbreaker given all the positives. Tom Proctor PetsBest Customer since 2022"
Would not allow me to add second cat
Would not allow me to add second cat. When I tried to follow your instructions, I couldn't log in. I will try again.
Insurer: Nationwide
By: customer