154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 04, 2025

Quick Processing of Claim

Trupanion handled our claim and reimbursement very quickly and the explanation of benefits was easy to understand. Thank you.

Insurer: Trupanion

By: Pamela

Verified December 04, 2025

It works as advertised

It works as advertised. There are some potential points of annoyance (i.e. “previous balance” won’t be covered even if it’s part of the same procedure/invoice being subitted) so you need to make sure you understand the rules. But overall, I’ve been satisfied with the service. Worth noting is that it’s also fairly expensive so it’s entirely possible for the cost over time to be more than the rebates issued.

Insurer: Spot

By: Benjamin Hester

Verified December 04, 2025

PROMPT AND TIMELY

PROMPT AND TIMELY

Insurer: MetLife

By: customer

Verified December 04, 2025

Excellent customer service regarding a…

Excellent customer service regarding a problem with an invoice submitted

Insurer: Trupanion

By: julie

Verified December 04, 2025

It’s so easy to file a claim.

This is the first pet that we have had insurance for. What an experience we have had. We never thought we would have to use it. But….. With a torn ACL on a 5.5 pound Yorkie. It sure has been a God send. Who would have thought that could have ever happened. Thankfully I listened to my wife when she said let’s get insurance.

Insurer: Pumpkin

By: Brian Butler

December 04, 2025

Nadine Van Ness made the experience of…Purchasing the right policy for my pet. She was through, and processing my request with ease. A please to work with her,

Nadine Van Ness made the experience of purchasing Pet Insurance a breeze. She was knowledgable, respectful and processed my request with ease.

Insurer: Fetch

By: Kateryna Spalma

Verified December 04, 2025

Quick response to filing a claim

Each inquiry or claim is dealt with very professionally and readily! Thank you!

Insurer: Trupanion

By: Keith

December 04, 2025

I have had pets best insurance for…

I have had pets best insurance for years and have been happy with it. Not sure what is going on there now. There system has been down for months. Getting a claim submitted is like getting an act of congress passed with no communication. Calling is no better - long hold periods - several disconnects & no real answers when you get through & lots of apologies read from a script. Very frustrating & Disappointing. Everything was so easy though tge app prior to this and when you called with questions there was answers or people willing to get the answers. I am hoping this is a transitional period & it goes back to the customer care it used to provide

Insurer: Pets Best

By: Susan Bunker

Verified December 04, 2025

Good service

Easy process.

Insurer: MetLife

By: Michael Smith

Verified December 04, 2025

Very prompt and easy to understand.

Very prompt and easy to understand.

Insurer: Pumpkin

By: Deborah Patrick

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