154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 03, 2025

Processing a claim

Keeping me up to date on what was going on with my claim and not taking long for processing it.

Insurer: Fetch

By: Judie

Verified March 03, 2025

Spot Insurance was the SMARTEST…

Buying Pet Insurance was the SMARTEST Thing I've Ever Done! SPOT is Tremendous! They have Covered Everything they said they would! 30 seconds to put in the claim, and a week later the check arrived! I would Not have been able to get all of these services for my sick Kitty without Spot! Thank You, Spot!!

Insurer: Spot

By: Bridget Schultz

Verified March 03, 2025

Fabulous customer service

Efficient and timely results. Reimbursed for all charges. Just excellent.

Insurer: Spot

By: Barbara Meyersieck

Verified March 03, 2025

Great company

Great company! I am happy with the service and ease of using the app to file a claim. They also respond quickly once the claim is filed. I would recommend Spot to anyone looking for pet insurance.

Insurer: Spot

By: Kahleen Stannard

March 03, 2025

SCAM do not waste your money or think they will have your back when you need them.

SCAM. I have paid into my cats insurance $50/ month for 4 years and then they without telling me have been charging me $80 a month since last November. In the 5 years that I have been responsible and had my cat insured, I have never submitted a claim until this month when she was diagnosed with cancer. In comes the first bill for over $600 appointment and ASPCA will pay $20 and stand by their BS reasoning. Do NOT waste your money, but more importantly - do NOT have a false sense of security instilled thinking that the insurance you have paid into for years and years will actually be there for you when you need them.

Insurer: ASPCA

By: Dannielle van der Walt

Verified March 02, 2025

Our second time using fetch pet

Our second time using fetch pet. Good company. Fast turnaround time. Good customer service!!

Insurer: Fetch

By: Connie

March 02, 2025

It was very easy to submit a claim

It was very easy to submit a claim. Over the past 11 years I have filed claims at least once a year and I have never had any issues filing a claim. I usually get a response within a day or two at the most, and I am reimbursed what I am due within a week.

Insurer: Embrace

By: Satisfied Customer

March 02, 2025

Pet Insurance Is A Scam

We've been members with Embrace for nearly 7 years. We went from paying ~$30/mo. to now ~$190/mo. for our Great Dane. In the past 7 years of her life, we have paid 80% more in insurance for her than we have for her standard vet bills. While I understand we are lucky our dog has been healthy - not covering or having to pay additional for wellness is absurd. Rather if we put that $200/mo. into a savings account each month for the course of our dogs life, we would have both the funds to pay for their vet coverage AND potentially have left over at the end of its life. What is truly sad is that in the US where hundreds of thousands of animals are euthanized each year, affordable insurance and pet care is dwindling more and more. I cannot in good faith recommend Embrace to anyone and will also be contacting USAA about the scam of a partnership.

Insurer: Embrace

By: Angelique Marya Bolding

Verified March 02, 2025

Always helpful and efficient

Always helpful and efficient! Thank you!

Insurer: Pumpkin

By: customer

March 02, 2025

Very Helpful

When I contacted them to let them know our pet had passed and we no longer needed the policy, the woman on the phone was kind and very helpful in canceling the policy.

Insurer: Embrace

By: Colette Powell

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