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Parker's - Neutering
PetsBest provided a fast & easy claim service with a quick response and reimbursement!
Embrace Pet Insurance is wonderful
Embrace Pet Insurance is wonderful, and I love the personalized service and kindness when filing a claim.
Insurer: Embrace
By: Gloria Stayman
Has been a really bad experience not…
Has been a really bad experience not even covering half of the emergency and paid after 3 months has been the worst insurance I'd ever had and I am trying to cancel it and now you don't even let that and I'll report it
Insurer: Embrace
By: Paulina
Amanda the best sales representative
I’ve had a few experiences with Fetch before, and unfortunately, they were all unpleasant. I was ready to give them one last chance, and I’m so glad I did because I had the pleasure of speaking with Amanda. She was incredibly kind, patient, and helpful. She took the time to answer all my questions and explain the coverage details clearly. In the past, the customer service I received wasn’t great—it actually made me want to cancel my insurance. But Amanda completely changed my experience. She went above and beyond, making my day a little better just by being so professional and friendly. We need more people like her in customer service! Because of her, I’ll be recommending Fetch to all my friends with pets.
Insurer: Fetch Canada
By: Xavier Cardenas
Amanda was extremely patient and…
Amanda was extremely patient and knowledgeable as well. she was a pleasure to work with and helped me an intellegent decision for my dogs insurance. She's a keeper!
Insurer: Fetch
By: Howard Bergman
Didn't quite understand the 30 day in…
Didn't quite understand the 30 day in advance payment on my bank account! Called and spoke with Patrick who took the time to explain everything in a great way! Very pleased I chose Nationwide! Thanks Patrick for giving such great customer service!
Insurer: Nationwide
By: Alma
I've been with this company for a very…
Telling me about your policy and I'm sorry that I didn't whatever with your policy does not help. You guys should be covering my dog's allergies because he was covered under your insurance for a while before he had those allergies come up with and because of a technicality that the last checkup he had was too old for you to use you won't cover it . That is BS you suck and all you wanted to do was just not allow a claim to go through that's what insurance companies do they rip people off . You're not any different. It was a few days I'm sure maybe a week too old for you guys that's ridiculous after all the money I've spent with you for years having Insurance on all my pets with you when Sam passes I'm canceling everyone's insurance from your company you have me stuck right now. I've been with this company for a very long time. The reason I'm giving them a two is because of something terrible they've done. My dog had a physical and when I got the insurance the physical was too old for them to use this is 2 years later I find out he has allergies he started getting allergies and they won't cover it because of his expired time frame of his physical. They know damn well that didn't start until 2 years into his insurance. I think that's terrible that screwed up and that's not a good way to keep customers. The only reason I'm still with him is because I have a dog that's 16 years old and he needs his insurance. Otherwise I would have left I'm just waiting for Sam not to be around anymore and I'm done with them. That is the crappiest thing I've ever had any company do the worst customer service ever. Just trying to rip me off after I've been paying for my two older dogs insurance and now cashes. And that's awful. Very bad business very very bad business
Insurer: Embrace
By: Giovanna
Transparent and Responsive
After providing the invoice and separate proof of payment for my dog’s surgery, Pet’s Best emailed me in a few days an itemized explanation of benefits explaining the coverage and reimbursement. I received reimbursement less than a week after the document was issued. Pet insurance isn’t cheap, which makes it even more important for things to work right when I need it.
Insurer: Pets Best
By: Alex B
Helpful and friendly rep
Helpful and friendly rep
Insurer: Nationwide
By: customer
It was very easy to complete the…
It was very easy to complete the application with the coverage I want for my dog.
Insurer: Nationwide
By: customer