210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was happy I received a discounst…
I was happy I received a discounst because I was an USAA member but not only that the rates were great for my 8 year old dog. They covered the expenses that I am currently experiencing on my 14 yr without insurance so I know what I could face years down that road will be covered.
Insurer: Embrace
By: Laura
I have submitted several claims for my…
I have submitted several claims for my dog now and it always seems to be something as to why they won't cover it. The first one was super frustrating because they said it was a preexisting condition despite my vet literally submitting a document that clarified the actual symptom start date within the coverage period and they still won't cover it. Then the next claim they are saying they won't cover because the Dr isn't on some recommended list that isn't mentioned anywhere in any of the coverage docs... I'm more than a little frustrated and definitely am feeling like the monthly premium I pay for his coverage is a money grab and a waste of my money! I also have my horses covered, and just submitted my first claim for one of them, and they are trying to deny coverage because there isn't enough medical history... uh ya they weren't sick or injured so they didn't go to the vet for anything but routine shots... so how could there be medical history other than that? Ridiculous.
Insurer: ASPCA
By: Amber Motley
Spot saves the day!
Great communication with both myself and the vet. Very timely approval and payment. Thank you.
Insurer: Spot
By: Steve Martin-Goodman
Claim submission process
Excellent, simple submission process. Hoping they'll approve for the surgery they said they would...
Insurer: Embrace
By: Bruce Costa
Very easy to work with
Very easy to work with. Goes the extra mile to make sure everything correct
Insurer: Nationwide
By: cmaryustomer
Getting a new policy was easy and a pleasure!
The Nationwide agent was a pleasure to speak with. I was shown respect, politeness and friendliness. He explained everything clearly and answered my questions.
Insurer: Nationwide
By: Karen Iannaccone
Best insurance
Best insurance. Hassle free. Reasonably priced.
Insurer: Spot
By: Talya Sasek
Good company
They don't fool around. Claims are easy to file. Very knowledgeable. Get payments quickly. Customer Service Reps are very personable.
Insurer: Embrace
By: Maggie Morrisey
Excellent Customer Service Experience
After researching pet insurance for our new puppy I elected to purchase a policy from Fetch Pet Insurance. I was crafting the policy on line but had a couple questions I couldn’t find the answer to. I called the assistance number hoping to get those answers and then return to the on line application. I was connected with Amanda at Fetch Pet Insurance. She was personally and professionally helpful to a level uncommon in customer service today. Amanda consulted with me to make the very best choices for my new pet and assisted me in completing the application process addressing all possible concerns and scenarios. Thank you sincerely Amanda…
Insurer: Fetch
By: Dennis Drotar
For starters
For starters, I’ve been with this company since 2020. I’ve actually never had to “use” the insurance, but of course I got it for emergencies. My Chihuahua is 6 years old with very minimal health issues. My coverage went from the 40s, to the 50s, and now it’s at the 70s. I understand the factors that affect rates but what they are charging me now just isn’t justifiable. And the customer service is beyond poor. So I’m absolutely leaving this company and would encourage others to be very careful with them as well. You can definitely get cheaper elsewhere with great coverage and a company that actually cares about the clients that it serves.
Insurer: Fetch
By: Dr. Shay Scott