217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Website is very easy to use and not…
Website is very easy to use and not complicated. Thank you for making pet care easier!
Insurer: Embrace
By: Janis Williamson
Premiums on 2 young dogs went up over…
Premiums on 2 young dogs went up over $100 yr. Started at $120/mo, in 3 yrs it is over $300/mo, NO CLAIMS! Thieves, run away!!!
Insurer: Embrace
By: Nick P.
A Good Service!
I highly recommend MetLife Pet - the submission process for medical appointment claims is very straightforward and I can always count on Customer Service to help me out when I do have questions. I would love to see a similarly transparent and easy process when it comes to claims relating to prescription and item reimbursment!
Insurer: MetLife
By: Srividya Prasad
Service is Excellent!
Service is great. Employees are nice and respectful. They have always taken the time to answer all my questions with out making me feel uncomfortable or stupid. The refunds are almost always delivered in a timely manner. It’s a little more expensive than I like but worth it. I selected a date but this review applies to all experiences.
Insurer: MetLife
By: JACQUELYN UDEN
Fast resolution, great communication
Great communication
Insurer: Fetch
By: James
Love it
Great thus far Very easy to submit your claims and be reimbursed in a reasonable amount of time via direct deposit. I absolutely love it and would recommend it to everyone. I used to work with another company for over 15 years and I would never go back to them. After having the experience I’ve had with MetLife.
Insurer: MetLife
By: Ramona Boudreau
MetLife Pet Insurance is terrific
MetLife Pet Insurance is terrific! The invoices are easy to submit, and payment is speedy. We're so glad we got away from another pet insurance and joined MetLife. Great job, everyone!
Insurer: MetLife
By: Mindy
Rebecca is PAWSOME
I spoke with Rebecca about questions I had before choosing my policy. She answered all of my questions thoroughly and made the whole process very enjoyable! Thank you!!
Insurer: Prudent Pet
By: ccyahoo
Oops, insured my dog twice
I was so excited about my new dog that I accidentally insured him twice! The agent on the phone helped me quickly and kindly, with no fuss at all.
Insurer: Nationwide
By: Stefanie
The price for the insurance plan I have…
The price for the insurance plan I have has gone up so much that it is ridiculous! For what you charge, you should reimburse me within one to two business days. Sometimes I have to wait several weeks and that is not acceptable!
Insurer: MetLife
By: Angelica Romero