220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is great and claims are paid fast
Customer service is great. So nice not to have to do everything via email or chat. The phone reps pick right up. So easy to submit a claim and get reimbursed. All claims have been paid as outlined in the policy with no issues. I normally get deposit 48-72 hours after I submit my claim. So far they have paid almost $9k this year due to my dog being diagnosed with Lymphoma.
Insurer: Embrace
By: John Morrison
The benefits and the customer service.
The benefits and the customer service.
Insurer: Spot
By: Cynthia Donnell
Fast turn around time and ease of…
Fast turn around time and ease of submitting claims.
Insurer: Spot
By: LindaOrleanski
Fairly quick to reimburse & website is…
Fairly quick to reimburse & website is easy to navigate
Insurer: Spot
By: Barry Hans
It takes a VERY long time for the claim…
It takes a VERY long time for the claim to process and get reimbursed back.
Insurer: Pets Best
By: Lyn
Easy to use
This insurance company is easy to submit claims and the reimbursement was on my account within 3 days. So far I am very satisfied with embrace
Insurer: Embrace
By: Bobbie Ross
user friendly
user friendly, and can do it all online yourself. good prices. thank you
Insurer: Sonnet
By: Mike Hartnett
Highly Recomend!
Have had a great experience with Pumpkin- super fast payment of claims,coverage of things other insurances exclude, overall great experience over the last 5 years of being a customer! Highly recommend!
Insurer: Pumpkin
By: Jennifer
Haze my Labradoodle
Thank you Spot Pet Insurance! You truly care about our pets. 🙏🥹❤️
Insurer: Spot
By: Bobbi Huffman
YourMidleading explanation of coverage is…
Your explanation of coverage is misleading. My plan says it covers surgery, and spaying is surgery. I also have a preventative policy. Your website indicates that spaying as preventative, but doesn’t make it clear that the Gold tier doesn’t include spaying. I will be taking my coverage for both my dogs elsewhere.
Insurer: Spot
By: Kathleen Zobel