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Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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ER Visits are never fun
I have Healthy Paws coverage for all four of my girls. Though the monthly premiums can get quite costly, I feel like they pay for themselves in the end. I recently had to take one of my girls to the ER for stitches and to get her eye checked out after a spat with another dog. I received an email stating that my claim had been processed within 2 days of it being submitted, and Healthy Paws reimbursed me for exactly what they said they would (90% of the bill after my deductible). The reimbursement check was a huge relief since I had just moved and since the holidays are coming up. This has been a trend since starting a policy with Healthy Paws, my claims are always paid quickly (once all of the proper information is submitted), and they have always covered what their policy says they will cover. I would recommend Healthy Paws to anyone looking for pet insurance.
Insurer: Healthy Paws
By: Becky
Payment was too low
While the service and turn around time for my claim was excellent I did not understand while a good chunk of the claim was not paid. I understand about the deductible but not the reduction of the submitted amounts. This is making me think twice if this insurance policy is really worth it.
Insurer: ASPCA
By: Robert
Very Satisfied
I have been paid fairly and promptly for all the claims I have made
Insurer: Embrace
By: DeDee
My Yorkie (Diva) needed a Healthy paw! SMILE
Recently my Yorkie was accidentally hurt playing with another dog. She started to limp after jumping around in the yard. The vet provided xrays and gave us the bad news. Diva tore her ACL and MCL, she also needed a steel rod inserted. She went into surgery to recieve a new Healthy PAW! With the holidays around the corner we my family was already financially tight and a huge vet bill was coming. I dont know what we would have done with out Healthy Paw Insurance. The support was amazing and they checked up on Diva more then the vet. I really am thankful and enjoyed the emails from your amazing staff. Thank you for such a fast turn around and how easy it was to receive the check/claim. Diva is walking again!
Insurer: Healthy Paws
By: Brian
Finally, an ins. company who reimburses
This is my 3rd pet insurance company and I am thrilled to have received a reimbursement check. The only thing I received from the other companies were excuses. Thank you for fulfilling your promises.
Insurer: Embrace
By: Robin
Bad service
I submitted three claims through the vet and so far they denied the claim. Sure my money's good and they take it. Once i summit the clsim i get a sorry letter. Just to remind you guys i am fully paid till mext month. This insurance just like to steal money from people and don't pay out. I am going to cancel this crappy insurance and find another one
Insurer: Embrace
By: Raquel
Thank you, Embrace!
When our 12 year old girl fell seriously ill with pancreatitis, we were terrified. Our sweet girl barely survived -- the intensive care of several specialists, in partnership with her regular veterinarian, saved her life. I spent quite a bit of time researching pet insurance prior to enrolling Cleo in Embrace many years ago. I chose Embrace for their excellent reputation and their flexible, straightforward plan (I want to make health decisions with my veterinarians -- not my insurance company!). Thankfully, I did not have a single claim prior to this event -- but that made me all the more nervous. Would Embrace live up to their promises? Thankfully, yes, they did. Within a few weeks, our claim -- which, in its entirety, encompassed several trips to both a specialty and standard veterinary hospital -- was covered exactly as our plan detailed. We were reimbursed promptly, much to our relief. Here's where it gets even better: like most insurance policies, the policy only extends for one year. Embrace wasn't legally committed to renew her policy after the year expired. I called them to express this concern: would they drop her after we filed a notable claim? Though we are longtime, dedicated clients, she is, after all, 12 years old, and this was a significant claim. A kind service representative assured me that though they were not obligated to offer a renewal, they don't, as a company, believe in conducting business like that. The service representative recalled only
Insurer: Embrace
By: Abby
Unbelievably Easy
We have two cats and have had them insured with Trupanion since we got them and have had nothing but incredible support from Trupanion from the beginning. When we have to make a claim, their turn around time is very minimal, so we usually receive our cheque within a week or so. They are always around to answer any questions for us and give us fantastic service. I recommend them highly to any other pet owner/lovers.
Insurer: Trupanion Canada
By: Allison
Unbelievably Easy
We have two cats and have had them insured with Trupanion since we got them and have had nothing but incredible support from Trupanion from the beginning. When we have to make a claim, their turn around time is very minimal, so we usually receive our cheque within a week or so. They are always around to answer any questions for us and give us fantastic service. I recommend them highly to any other pet owner/lovers.
Insurer: Trupanion
By: Allison
Amazing Coverage!
My 6 month old german shepherd, Nylah got a hold of a bottle of ibuprofen. Unfortunately she injested 14 pills. Thankfully, I live close to our veterinary, we were able to get her there within 20 mins - just in that amount of time she was frothing at the mouth. The Veterinary immediately began the protocol for Ibuprofen Toxicity. Her baseline bloodwork showed that her kidney and liver levels were high in which the Veterinary explained that the ibuprofen had begun some damage. To help flush her organs Nylah was kept at the vet for 48 hrs on fluids along with gastroinstestinal medications. Nylah was released and her kidney and liver levels are back to normal. There is no guarantee no damage was done to her kidney/liver, but if there is it's very minimal. A month later and Nylah is back to her normal playful self. I am so thankful to my Veterinary and Embrace. Our bill was $1800.00, in which Embrace covered $1,087.00. Having four children w/one just starting college this was a huge relief.
Insurer: Embrace
By: Michelle