207,034+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,034 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

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Category with most reviews

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Verified February 07, 2026

Fast and Easy

So easy to file the claim and paperwork on line. The claim was approved and paid less than a week after my fur baby saw the vet.

Insurer: MetLife

By: Patrick Duffek

Verified February 07, 2026

Submitting a claim via the app is so…

Submitting a claim via the app is so easy.

Insurer: MetLife

By: Lady Eleanor Forbes

February 07, 2026

Outstanding support

Outstanding support. I appreciate the quickness and the relief of knowing what was covered.

Insurer: Embrace

By: Kevin Wayne Stewart

Verified February 07, 2026

Easy and efficient

Spot Pet makes it easy to submit claims.

Insurer: Spot

By: John Bae

Verified February 07, 2026

Discounts applied

I like that there’s a military and an on line discount

Insurer: MetLife

By: Vivian Oliver

Verified February 07, 2026

poor communication

I am very unhappy with the quality of communication regarding my recent claim on policy #1778373-02 for my cat’s care. i was asked twice for the same information (no explanation about why the initial submission was insufficient - second submission was exactly the same and what was specifically requested). i received no information that the claim had been finally and successfully processed i received no information about how i would receive the claim payment i received a separate email from Pet_Info with a citi email with no introduction regard its connection to MetLife (other than a logo at the top). given the various scams on the internet, often using legitimate-looking logos, i was very skeptical of their request for my financial information. i received no information about why the payment amount ($165) was less than the submitted invoice ($202.18); what was denied and why? I called your help line and was told I had to subscribe to your app or wait weeks for a hardcopy check (why do i have to join your app? so you can track me and sell my data? ). The human i talked to was very nice but basically couldn't help me sort out my questions.

Insurer: MetLife

By: janice

Verified February 07, 2026

Quick turnaround

Quick turnaround, and reimbursement within a week!

Insurer: Spot

By: Edwin Herrera

Verified February 07, 2026

Submitting a claim is so easy!

Submitting a claim is so easy!! And reimbursement was faster than I expected.

Insurer: MetLife

By: Teresa Craver

Verified February 07, 2026

Easy to submit invoices and great…

Easy to submit invoices and great overall experience. Highly recommend.

Insurer: MetLife

By: Joseph

Verified February 07, 2026

Kinda, Courteous & Patient

The young man who helped was kind, courteous & patient with me as he helped me submit our claims.🐇🐇🐈‍⬛

Insurer: MetLife

By: LORENA

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