215,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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He was very helpful and knowledgeable
He was very helpful and knowledgeable. He answered all my questions and helped me feel better about making my decision
Insurer: Fetch
By: V M
Quick on direct deposit money back
Quick on direct deposit money back! Great plans! Any questions just call ... and you have your answer! I talk to many people as a bartender! Mention to people in stores, pretty much anyone who will listen! I love having them! Give metlife pet insurance a call and protect your babies! 1-800-438-6388!
Insurer: MetLife
By: Barbara Hohmann
Customer service are all great.
Customer service are all great.
Insurer: MetLife
By: Evangeline Ballesteros
Good customer service
Good customer service. Good benefits. Reasonable cost. Prompt reimbursement.
Insurer: MetLife
By: Nelson Thibert
Very good claim experience
Very good claim experience. The process for submitting documentation was simple and they processed the claim in short order.
Insurer: MetLife
By: Tom
Claim Process
Submitting claims is easy and reimbursement is quick.
Insurer: MetLife
By: Cheryl Badger
Great experience.
Easy to understand policy w several options of coverage to choose. Expedient claims processing with timely communications and explanation of benefits. User friendly app that makes it easy to file claims. Reasonable rates.
Insurer: MetLife
By: Doris
Always helpful and great customer…
Always helpful and great customer service
Insurer: MetLife
By: Mary Paulson
When I first purchased the policy for…
When I first purchased the policy for my adopted dog; I didn't know anything about her. She was found on the street and had NO tags or chip. Emaciated etc. I had one hell of a time getting my first claim paid. I had to speak to an American salesman. He fixed it so that ALL of the proof and paperwork I sent them at least 5 times was confirmed as true and I haven't had a problem since. I have renewed the policy. Excellent company but the people that answer the phones are simply over seas operators that don't know ins and outs. No fault of there own.
Insurer: Spot
By: Tom and Cheryl Dayton