217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service, timely payment
My dog Ginger had two tumors removed in January 2014. I was very impressed with Healthy Paws communications letting me know that my claim had been received, what information was needed from my vet and follow up emails regarding my claim being processed and payment being sent. Ginger's procedures came to about $1,500. Heathy Paws had a check in my hands less than two weeks after her procedure. They covered the procedure as specified in my policy at 90%, less deductible. I was also impressed to get a follow up email asking how Ginger was doing (very we'll thank you and back to trail running!). It gives me great peace of mind having HP coverage for my pets. These days, even a relatively minor weekend trip to the emergency vet can be hundreds of dollars.
Insurer: Healthy Paws
By: Ginger's
Christmas Miracle
My little Maltipoo was staying at my brother's home while my family went out for Christmas Eve dinner. Unfortunately, my brother's roommate was not thinking and left the door open while he packed up his car. My little girl escaped and was hit by a car. She broke both pelvis bones and had to have surgery or she wouldn't be able to walk again. We went through with the surgery, however, I was nervous that Embrace would not cover the charges because I was a new customer (only 2 months!) and I hadn't gotten the orthopedic examination yet. However, I filled out my claim forms and I was reimbursed for nearly 80% of the charges!!! What a Christmas miracle! Embrace continues to reimbursed me for her follow-up appointments (including x-rays) and overall has been a real blessing. I am so happy that I decided to look into dog insurance, as you never know what can happen! My parents were also so impressed that they are looking to sign up their dog for Embrace Pet Insurance. Highly Recommended! I am only rating them a 9/10 because the initial sign up was a little cumbersome. My dog was a rescue so getting all of her medical history was a little challenging, but overall worth it!!
Insurer: Embrace
By: Allix
Fast payment
My dog went to the emergency vet for "gastroenteritis". She stayed for the day on IV fluids and had xrays and blood work done. Turns out she was fine and may have had a stomach bug. But it still cost $913.00. The vet office submitted my claim and I received an email from Trupanion within 1 day and was payed 90% of the cost minus my deductible. I received a cheque in the mail within the week. Very fast and efficient. Any other future vet visits regarding this stomach bug would be covered as well. It is worth the monthly fee as we have had to use on other occasions and its nice to not have to worry about the cost of care.
Insurer: Trupanion Canada
By: Kristi
Fast payment
My dog went to the emergency vet for "gastroenteritis". She stayed for the day on IV fluids and had xrays and blood work done. Turns out she was fine and may have had a stomach bug. But it still cost $913.00. The vet office submitted my claim and I received an email from Trupanion within 1 day and was payed 90% of the cost minus my deductible. I received a cheque in the mail within the week. Very fast and efficient. Any other future vet visits regarding this stomach bug would be covered as well. It is worth the monthly fee as we have had to use on other occasions and its nice to not have to worry about the cost of care.
Insurer: Trupanion
By: Kristi
Best Insurance for the Money
I have two dogs insureded with Embrace. I had previously tried VPI and another insurance a few years ago (can't remember the others name) but I was very discouraged at the schedules and fine print for the premiums. Embrace is simple, and fairly priced. They have paid my wellness claims every year for the past three year, 100%, no questions asked and much faster than any insurance I have ever experienced. They even cut you a decent discount by taking the wellness add-on by paying back more than the wellness premium (a bonus for those that take good care of their pets. This partially offset the medical insurance premium. I am very pleased.
Insurer: Embrace
By: Ernest
Don't trust petsecure promises!
I have a Havanese and I insured her with plan 4! I had to do surgery on her both knees. Do you know what the Petsecure did? They paid the cost but immediately they sent me a letter that they are not going to pay 80% of expenses anymore and they will pay just 50% from now on. however they are charging me for plan 4 monthly but only paying 50% of medical expenses. I am going to cancel my plan and I am not going to use this insurance company for my second dog!
Insurer: Petsecure
By: Roya
Speedy claims service
Our dog, Hazel, has had a few medical issues in her young life as a 2 year old lab mix. Healthy Paws has been very prompt in paying claims. It's also nice that you don't have to hassle getting your vet's signature on the claims forms anymore! I always recommend Healthy Paws to anyone looking for pet insurance.
Insurer: Healthy Paws
By: Brenda
Rock solid company, stands by their commitment
My two cats were insured after one had all his teeth removed due to stomatitis and the other spent the night at the ER vet for dietary indiscretion. Within a few months we used the insurance to cover one of the cats eating a toy (caught before she needed surgery) and in one claim the insurance had paid back the premiums and then some. We would have saved the cat anyway, its so nice to have Pets Best as our partners and for peace of mind. Since then one cat was diagnosed with IBD and pyloric valve stenosis in his stomach and required very costly surgery, Pets Best processed the claim within days & covered him. They continue to cover his medications. The other kitty was "the good one" until recently when she began vomiting blood for no reason. Turns out she had intestinal necrosis. After her surgery she started showing signs of heart failure. Multiple days in the hospital, xrays, meds, echos, ultrasounds, Within 2 days of submitting what were multiple claims intermixed, Pets Best had processed it and again, we were covered. They will continue to cover her as we now deal with her early stage heart disease. We love Pets Best, we always recommend them to our friends and family. They are a fantastic company and stand by their commitment to your pet's health.
Insurer: Pets Best
By: Lisa
Embrace is the best decision we made for pet Ins.
Anytime we have had a claim, and there have been quite a few since our Greyhound is a rescue dog with alot of issues. When she would go to the Vet. and a bill was submitted to Embrace, it was paid within two weeks. We are very happy we chose Embrace. Also, all the people who answer the phones are A+.
Insurer: Embrace
By: Joyce
The service was fantastic!
The service I received was fantastic. Within 5 business days my claim had been reviewed and I received a personal call from Carolyn at Pets Plus Us. The first thing she asked was how Sadie was doing. It was an emotional call. I was upset because my dog was sick and hearing the compassion in her voice made the situation less stressful. We then discussed the submission and coverage and that she was issuing the reimbursement that day. She even gave me reassurance that because Sadie had insurance at the time of the incident if future incidences occurred I would still be covered. The coverage was exactly as purchased. And there were no hidden surprises. Thank you Pets Plus Us!!
Insurer: Pets Plus Us
By: Kari