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Efficient Staff, Great Benefit Package
I researched multiple pet insurance companies online, and by far Embrace offered the most comprehensive coverage for my cat and dog at a reasonable rate. The staff was friendly and helpful when I needed guidance in getting all of my information in order. Embrance offers a reimbursement option for either a check by mail, or via direct deposit. Embrace issues their reimbursement checks promptly. I am happy with my puppy's "Dogbama" health care coverage, as well as my feline's "Obamacat" coverage. Thank you for the covered services that you provide.
Insurer: Embrace
By: DDC
Great experience! Second operation, hassle free
Our little yorkie has had a rough life with a liver shunt surgery and now, a patella luxation. Both surgeries were scary for us but we didn't have to worry about our coverage once! $60 a month for 3 years and we have submitted nearly $6,000. We also like the direct payment with our vets because all we have to do is pay 10% and the tax as trupanion reimburses our vet directly. Thank you so much!!!
Insurer: Trupanion Canada
By: Erin
Great experience! Second operation, hassle free
Our little yorkie has had a rough life with a liver shunt surgery and now, a patella luxation. Both surgeries were scary for us but we didn't have to worry about our coverage once! $60 a month for 3 years and we have submitted nearly $6,000. We also like the direct payment with our vets because all we have to do is pay 10% and the tax as trupanion reimburses our vet directly. Thank you so much!!!
Insurer: Trupanion
By: Erin
Fantastic Company!
I recently found out that my 8 1/2 month old puppies both have severe elbow dysplasia. They both needed major surgery or they wouldn't be able to walk. They both had surgery which totaled $14,000! We sent in the claims and it was approved and checks were mailed within a week. Everyone was so easy to work with and they worked quickly to process the claims as they knew I had incurred very expensive vet bills. I have already recommended them to several friends.
Insurer: Healthy Paws
By: Julie
Insurance covered over half of my bill
My 15 month old golden retriever ate a homemade marshmallow Christmas ornament (pins and all). The total bill was about $1,200. and the insurance covered more than half of it. I was happy although wonder why vet physical examinations (2) for this was not covered by policy.. It is hard to diagnose without examining a dog and second vet could not put dog under anaesthesia without a physical exam.
Insurer: Trupanion Canada
By: Carol
Insurance covered over half of my bill
My 15 month old golden retriever ate a homemade marshmallow Christmas ornament (pins and all). The total bill was about $1,200. and the insurance covered more than half of it. I was happy although wonder why vet physical examinations (2) for this was not covered by policy.. It is hard to diagnose without examining a dog and second vet could not put dog under anaesthesia without a physical exam.
Insurer: Trupanion
By: Carol
Peace of Mind for Pet Parents
Our brand new mobile vet discovered an abdominal mass in my Romeo kitty during her very first visit. We needed an ultrasound and extracted fluid sent to lab. Knowing we have ASPCA Pet Insurance allowed us to have the necessary tests done without overly straining our wallet during these horrific economic times. Tiffany at ASPCA was wonderful and answered all of my questions graciously and with compassion and competence. Our claim was processed and completed in less than a week! We are very grateful.
Insurer: ASPCA
By: Toni
Best pet insurance co. in the market
My only experience prior to signing up with Healthy Paws was with VPI who we had with our last puppy and had a horrible experience with when at 12 weeks that puppy got ill and after thousands of dollars in vet bills found out he was terminally ill. During a time when we were emotionally devastated, we we shocked to find out (after a lengthy and difficult claim process) the only portion of the bills VPI would cover was the cost of the puppy's cremation ($138 after the $100 deductible) because he had a congenital disorder and that was one of the fine print items (which there are many) that VPI does not cover. They would not even cover the diagnostic tests to find out this was the issue was. So when we got our next pup, we did a ton of research and signed up with Healthy Paws which was the only company to very clearly (no fine print exceptions) let you know what they will and will not cover and what they do cover is a ton more than any other company I could find (including congenital disorders!). That said, you never know until you have to actually use the policy which as a pet owner, you hope you never need to. Last week that unfortunately happened when our 1.5 year old pup ended up in the hospital with an infection. During a time when we were emotionally distraught not knowing exactly what was wrong and willing to approve whatever costs it took to find out, we signed off on tests and a hospital stay hoping (but wondering based on the past experience with VPI) if Healthy P
Insurer: Healthy Paws
By: Kate
Excellent customer service, timely payment
My dog Ginger had two tumors removed in January 2014. I was very impressed with Healthy Paws communications letting me know that my claim had been received, what information was needed from my vet and follow up emails regarding my claim being processed and payment being sent. Ginger's procedures came to about $1,500. Heathy Paws had a check in my hands less than two weeks after her procedure. They covered the procedure as specified in my policy at 90%, less deductible. I was also impressed to get a follow up email asking how Ginger was doing (very we'll thank you and back to trail running!). It gives me great peace of mind having HP coverage for my pets. These days, even a relatively minor weekend trip to the emergency vet can be hundreds of dollars.
Insurer: Healthy Paws
By: Ginger's
Christmas Miracle
My little Maltipoo was staying at my brother's home while my family went out for Christmas Eve dinner. Unfortunately, my brother's roommate was not thinking and left the door open while he packed up his car. My little girl escaped and was hit by a car. She broke both pelvis bones and had to have surgery or she wouldn't be able to walk again. We went through with the surgery, however, I was nervous that Embrace would not cover the charges because I was a new customer (only 2 months!) and I hadn't gotten the orthopedic examination yet. However, I filled out my claim forms and I was reimbursed for nearly 80% of the charges!!! What a Christmas miracle! Embrace continues to reimbursed me for her follow-up appointments (including x-rays) and overall has been a real blessing. I am so happy that I decided to look into dog insurance, as you never know what can happen! My parents were also so impressed that they are looking to sign up their dog for Embrace Pet Insurance. Highly Recommended! I am only rating them a 9/10 because the initial sign up was a little cumbersome. My dog was a rescue so getting all of her medical history was a little challenging, but overall worth it!!
Insurer: Embrace
By: Allix