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I feel EMBRACED!
After having the AKC Pet Healthcare Plan for over two years I recently switched my four Bulldogs to Embrace. The difference in the level of customer service is profound. One month after enrolling with Embrace I took my girls in for their Wellness check and Orthopedic Waiver exam (which was optional but recommended to waive the six month waiting period) and my vet found a mammary tumor on one of them. She had surgery that very day (a Saturday) and spent the night in the hospital. I submitted all my claims on Monday and the money was direct deposited into my account that Friday, less my $200 annual deductible and 10% co-pay for the surgery. I am still in shock! The Embrace reps provided me with status EVERY step of the way. I was used to submitting claims to my old plan and then calling a couple of weeks later only to be told that they hadn't received them, or if they had then they had not been processed yet. Then, once they were processed 90% of the time they were denied because they considered it a genetic condition. I started doing research on other options for Pet Insurance and learned that AKC Pet Healthcare Plan was one of the WORST rated companies out there. I chose Embrace because:1) They cover genetic disorders (unless pre-existing). 2) Their customer service ratings are superior. 3) The level of person service I received when I inquired about their plans. 4) The ability to customize your coverage and get an optional Wellness Plan which includes flea/tick and heartworm prevention products (which are covered even if you buy on the internet, teeth cleaning, vaccinations, etc. 5) They offer discounts for multiple pets, spayed/neutered pets, micro-chipped pets, plus they honor coupons you find on the internet for an additional 5% off. As a breeder/exhibitor of Bulldogs (who as most people know are prone to genetic disorders) I have begun recommending Embrace to everyone who has every purchased a pup of mine and to my dog show friends. I have been blessed with very healthy Bulldogs so my girls don't have anything they consider pre-existing but it brings me so much comfort knowing that they will be covered if something should come up. I highly recommend Embrace. I'm just sorry I spent so much money on coverage with the AKC Pet Healthcare Plan (who doesn't over any discounts - not even multi-pet) before I realized I was wasting my money. It pays to research pet insurance companies before you buy. I just automatically signed up with AKC Pet Healthcare because the offer came with the pup registration and I figured if it had the AKC seal of approval it must be good. WRONG!!!!!!!!!!!!!
Insurer: Embrace
By: Kim
PetSecure has saved our puppy Sasha
Sasha is a 9 month old Wheaton Terrier and she has had quite a long and detailed health history in her short lifetime. When she was 4 months old she had surgery for ectopic uretors and at 8 months she needed to have her right kidney removed. The poor dog has been though so much and I am sure you can appreciate how costly all of these surgeries and procedures have been. Without PetSecure Insurance this puppy would probably not be alive today as there would be no way we could have afforded everything she has been through thus far. The best decision we have made was to insure her at the highest available plan with unlimited coverage. PetSecure has been fantastic the whole way through and has covered all of the costs 80% in a very timely and professional manner. They are always friendly, caring and empathetic when I have had to call them and would recommend PetSecure to everyone. We also have another Wheaton Terrier who thankfully does not have health issues we also insured him at the highest level as a puppy but after he turned one we were able to lower his coverage for one of the lesser plans with ease. You truly hope that your pet will never be ill and that you never have the need for this type of insurance but we attest that we are so grateful and thankful for PetSecure who were there when we needed them and that having the insurance in place made it possible to take all of the steps necessary to make our precious puppy Sasha better because truly without PetSecure Sasha probably would not be alive today.
Insurer: Petsecure
By: Marla,
A company that keeps it word
Our yellow lab pup developed a skin ailment that has not been easy to diagnose.Trupanion has been there for Maggie all the way, allowing us to get her the medical treatment she needs to get better. I would highly recommend them to anyone looking for a good insurance company for their pet.
Insurer: Trupanion Canada
By: Susan
A company that keeps it word
Our yellow lab pup developed a skin ailment that has not been easy to diagnose.Trupanion has been there for Maggie all the way, allowing us to get her the medical treatment she needs to get better. I would highly recommend them to anyone looking for a good insurance company for their pet.
Insurer: Trupanion
By: Susan
Great communication
I filed a claim after my pug's visit to an emergency clinic. Everyone I spoke or e-mailed with were extremely courteous and pleasant to deal with. The only unpleasant surprise was the refund amount; reading the reviews I had expected more, but I guess that's my mistake, something I missed in the small print..
Insurer: Embrace
By: Pia
Embrace Pet Insurance: clearly the best
I am a very satisfied customer of Embrace Pet Insurance. I am impressed with how easy and timely their claims process is. When my dog had an ACL tear they made it clear we could pursue alternative therapies &/or surgery. We have been doing physical therapy, chiropractic and acupuncture and have been seeing steady progress without surgery. This is a really great company, and I highly recommend them to other pet owners, encouraging others to use this company whenever I am asked.
Insurer: Embrace
By:
Compassionate Customer Service
I would just like to encourage ALL pet owners to get some form of pet insurance, since vet bills are extremely high these days and from my own experience, it is hard to tell when your pet will need it. My spouse and I were very grateful and thankful for having pet insurance for our beloved Cat, Mobey, who passed away on Feb. 20, 2010. Our Cat did not exhibit any major symptoms of illness for some time, and then the week he did not look so well, he died suddenly under veterinary care of liver failure. I was very pleased with the way PetSecure handled our claim delicately and compassionately, the last thing someone wants to deal with when losing a loved one is deal with an impersonal or indifferent insurance company. I would like to thank PetSecure for their caring and compassionate customer service and processing our claim with such thought and care. I would recommend them to anyone who wants an insurance company with a heart for animals.
Insurer: Petsecure
By: Ash
excellent - refreshingly pleasant experience
Having dealt with the so-called leader in pet insurance, we were thoroughly impressed with how easy it was to file our first claim with Embrace, how responsive they were and how quickly they processed everything. The amount paid was exactly what we expected - no hidden reductions or benefit caps.
Insurer: Embrace
By: Cheryl
Best thing we bought for our puppy!
I had never owned a pet before and had recently purchased a puppy. Several friends suggested purchasing pet insurance. One day I heard a radio ad for Trupanion and on impulse, checked out their website and signed up that day. We are so thankful we did, because our 9 month old puppy fractured a hip not long after we enrolled. Thanks to Trupanion, we knew that most of the enormous vet bills were covered...not only were they covered, but we received our refund check in the mail less than a week after the surgery! We are so grateful that our dog is now healthy and happy, and we are happy he had insurance!
Insurer: Trupanion Canada
By: anon
Best thing we bought for our puppy!
I had never owned a pet before and had recently purchased a puppy. Several friends suggested purchasing pet insurance. One day I heard a radio ad for Trupanion and on impulse, checked out their website and signed up that day. We are so thankful we did, because our 9 month old puppy fractured a hip not long after we enrolled. Thanks to Trupanion, we knew that most of the enormous vet bills were covered...not only were they covered, but we received our refund check in the mail less than a week after the surgery! We are so grateful that our dog is now healthy and happy, and we are happy he had insurance!
Insurer: Trupanion
By: anon