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Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Caring for my cat...not worrying about the bills
My furbaby started losing weight, and a physical exam wasn't able to tell us why. My vet suggested running a complete set of labs to get a picture of what was happening. I immediately agreed, and I was thankful I could put my focus on my baby's health and not the bills.My vet completed the claim forms, and I emailed them into Embrace. Within a couple business days, I received an email that my claim had been processed and a check was on its way. I couldn't believe it was that easy. No hassles, no challenges, and no grief. I submitted my claim and that was it.
Insurer: Embrace
By: Christian
Superb, empathetic, wonderful!
My beautiful greyhound was initially misdiagnosed with arthritis, later found to be cancer - osteosarcoma. Trupanion has not only paid 90% of her eligible costs, which are considerable, but also reversed their decision not to pay the bill including the arthritis diagnosis, since it was incorrect. My other hound is also covered by Trupanion, and although thankfully his claims have been for less serious conditions, we received the same level of caring service. I cannot say enough good about them, nor can I thank them enough.
Insurer: Trupanion Canada
By: Mary
Superb, empathetic, wonderful!
My beautiful greyhound was initially misdiagnosed with arthritis, later found to be cancer - osteosarcoma. Trupanion has not only paid 90% of her eligible costs, which are considerable, but also reversed their decision not to pay the bill including the arthritis diagnosis, since it was incorrect. My other hound is also covered by Trupanion, and although thankfully his claims have been for less serious conditions, we received the same level of caring service. I cannot say enough good about them, nor can I thank them enough.
Insurer: Trupanion
By: Mary
ACL Repair Covered
Our young Newfie had to have her ACL repaired recently. Embrace covered almost all the bills associated with the procedure from early diagnoses and conservative treatment right up to Orthopedic second opinion and subsequent surgery.When filing claims Embrace staff reached out to the facilities to obtain the necessary information that I was lacking and ensured the claims were paid in a very timely manner usually with in 3 weeks. They were excellent during this very trying time.
Insurer: Embrace
By: Mike
Right eye everted third eyelid
My puppy had an everted third eyelid, preapproval was much easier and the claim is processing much quicker. I would recommend that anyone who buys this insurance have a questionnaire to fill out for trupanion to put necessary info in their system so if they are needed they already have the bulk of the information at their deposal. When our pets are in need this would reduce the stress on the pet owner. I rate this time 8/9 not prefect but very good. Thanks
Insurer: Trupanion Canada
By: Gayle
Right eye everted third eyelid
My puppy had an everted third eyelid, preapproval was much easier and the claim is processing much quicker. I would recommend that anyone who buys this insurance have a questionnaire to fill out for trupanion to put necessary info in their system so if they are needed they already have the bulk of the information at their deposal. When our pets are in need this would reduce the stress on the pet owner. I rate this time 8/9 not prefect but very good. Thanks
Insurer: Trupanion
By: Gayle
Trupanion has provided excellent service for 9 ye
I have had 3 Great Dane X Black Labs and 2 cats covered since late 2005. I have experienced consistent, quality service with every claim over my 9 year histoy with TRUPANION. (Initially Vetinsurance). Paying Pet Insurance monthly premiums has proven to be a cost effective way for me to ensure my pets get the best care possible. It is the only way I have been able to afford costly veterinary care for them. Outstanding service and support for costly ACL surgery for my first dog Bobby. They sent me a sympathy card when he passed away. My current 18 month old Great Dane X Black Lab, Oscar, started having grand mal seizures 5 weeks ago. I had to take Oscar three times to London's Emergency Vet Hospital. Trupanion paid the Vet Hospital directly through Claims Express as I didn't have the money to cover these costly bills. What a godsend that was. This week I had to take Oscar for an emergency admission to the Neuro ICU at the Guelph Veterinary College. I am 100% satisfied with Trupanion's service and support when I had to call them in the early hours of the morning not knowing how to proceed. The person I spoke to was compassionate and calm which helped a great deal. She explained what I needed to do and faxed the Claim form with Oscar's name and Policy number on it to the Hospital within minutes of the phonecall ending. Trupanion has processed all of these claims quickly and payments were made within the week. Today the costly medication bill was processed and approved withi
Insurer: Trupanion Canada
By: Mary-Ann
Trupanion has provided excellent service for 9 ye
I have had 3 Great Dane X Black Labs and 2 cats covered since late 2005. I have experienced consistent, quality service with every claim over my 9 year histoy with TRUPANION. (Initially Vetinsurance). Paying Pet Insurance monthly premiums has proven to be a cost effective way for me to ensure my pets get the best care possible. It is the only way I have been able to afford costly veterinary care for them. Outstanding service and support for costly ACL surgery for my first dog Bobby. They sent me a sympathy card when he passed away. My current 18 month old Great Dane X Black Lab, Oscar, started having grand mal seizures 5 weeks ago. I had to take Oscar three times to London's Emergency Vet Hospital. Trupanion paid the Vet Hospital directly through Claims Express as I didn't have the money to cover these costly bills. What a godsend that was. This week I had to take Oscar for an emergency admission to the Neuro ICU at the Guelph Veterinary College. I am 100% satisfied with Trupanion's service and support when I had to call them in the early hours of the morning not knowing how to proceed. The person I spoke to was compassionate and calm which helped a great deal. She explained what I needed to do and faxed the Claim form with Oscar's name and Policy number on it to the Hospital within minutes of the phonecall ending. Trupanion has processed all of these claims quickly and payments were made within the week. Today the costly medication bill was processed and approved withi
Insurer: Trupanion
By: Mary-Ann
Claim
Family was watching our 6 month old puppy when she ate a bag of her treats. My puppy was vomiting and lethargic and was taken to a vet. Knowing that bet bills can be extremely high, I called Trupanion to find out about coverage. Trupanion was very supportive on the phone and called the vet directly to give preauthorization for treatment. Overall, I am very satisfied with the service and coverage of Trupanion and would recommend them highly.
Insurer: Trupanion Canada
By: Gina
Claim
Family was watching our 6 month old puppy when she ate a bag of her treats. My puppy was vomiting and lethargic and was taken to a vet. Knowing that bet bills can be extremely high, I called Trupanion to find out about coverage. Trupanion was very supportive on the phone and called the vet directly to give preauthorization for treatment. Overall, I am very satisfied with the service and coverage of Trupanion and would recommend them highly.
Insurer: Trupanion
By: Gina