218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Customer Service
I cannot say enough good things about Healthy Paws Pet Insurance. I have made multiple claims and have always received prompt service. Most recently my Theo had an accident resulting in throat and respiratory difficulties. He needed to be put under anesthesia and kept overnight in the Animal Hospital. During this stressful time I was able to have some piece of mind that I had Healthy Paws Pet Insurance to help cover the costs of treatment. I heard back from them within 24-48 hours regarding the approval of my claim. To my surprise I received a follow up email from a Healthy Paws Representative checking on Theo and asking how he was feeling. I was blown away by the personalized customer service provided by this company. Like many others, prior to deciding on a Pet Insurance Company I exhausted myself doing research and reading reviews. I can definitely say that I made the correct choice in going with Healthy Paws. I would recommend them to any Pet Owner. I continue to be blown away by their excellent coverage and their superior customer service. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jessica
Quick response, good coverage so far
Have only filed one claim, but I received their decision and amount within 48 hours and was very happy with the result. Their rep called me back quickly when I had a question and answered it patiently.
Insurer: Trupanion Canada
By: Harline
Quick response, good coverage so far
Have only filed one claim, but I received their decision and amount within 48 hours and was very happy with the result. Their rep called me back quickly when I had a question and answered it patiently.
Insurer: Trupanion
By: Harline
Wonderful Experience
I had a fantastic experience. My dog spent 4 days in the hospital. Since it was quite expensive I was hoping to get payment back from his insurance quickly. I submitted the bills and the turnaround was very quick. The customer service was fantastic. They kept me in the loop the whole time. I would definitely suggest Healthy Paws to anyone.
Insurer: Healthy Paws
By: Catherine
Healthy dog, despite herself
Our Ella provided us with a $2,000 ER bill after ingesting about 2 cups of raisins. The clinic faxed their records with the claim form, and Embrace paid most of it within two weeks. Amazingly quick, hassle-free and seamless service!
Insurer: Embrace
By: Bill
Healthy Paws 10/10 EXCELLENT!!
This is the second time this year, our terrior Ralph had surgery, first for a hernia repair and just a week ago for patellar subluxation repair. I am so pleased with Healthy Paws. After I file the claim, I got the check within a week. I have the $250 deductible and pay 20% and it works out very well. I love the personal touch I get from their nice emails checking on my pup. I believe they truly care! I was told they all used to work in a Veterinary office, but when working for Healthy Paws they have no contact with the animals and miss it. So I send pictures of my babies to them and they are very happy to get them. I would recommend them to anyone, and I do to my friends. I'm very happy with them!
Insurer: Healthy Paws
By: Barbara
One Happy Customer
My dog Katy had a procedure to do a root canal. Post surgery - claim was submitted and I was reimbursed the 80% in approximately 3 weeks. Fantastic! What I love about Healthy Paws besides being reimbursed in a timely manner is their accessibility, caring and helpful over the phone and I experienced wonderful communication with them. Their emails of concern over our Katy was so appreciated. I feel the representatives of Healthy Paws definitely strives to go over that %100 of effort. There is a reason I have 3 of my canines with this program. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Kim
Glad I have pet insurance!
Adopted a lab mix three months ago and this insurance has been great! Speedy claims process and good reimbursement! We even have a few pre existing conditions but I think they are being very fair about!
Insurer: Embrace
By: Ashley
AMAZING, and unexpected...
I wasn't imagining that pet insurance would cover so much, especially on a large bill that required x-rays, ultrasound, and an overnight stay at the vet on IV for my labrador retriever. It was a hefty, hefty bill, to say the least, and Embrace covered way more than I would have EVER expected. No hassle. Just submitted the claim through my vet, got an e-mail a couple days later that they were reviewing, then shortly after I got an e-mail with the amount they were covering, and very soon after that, a check was in my mailbox. I wish human insurance were like this!
Insurer: Embrace
By: Missy
Great and affordable coverage!!
I've used other insurance companies before for my pups and while they are good, healthy paws is the best!! Customer service is always friendly and knowledgable about whatever I'm calling for. They are straightforward about coverage. There are no surprises with what is and is not covered. My dog recently went into a major surgery to have his knee reconstructed due to an acl tear. While I was expected to pay the costs upfront, I knew exactly what my reimbursement for the surgery would be. With confidence that healthy paws would send the reimbursement quickly, I was able to use a credit card knowing that I would have the reimbursement check in my hard before I even got the credit card statement! I brag about healthy paws because when I tell people how great the insurance is they are amazed! Best part is... It's totally affordable and so worth the minimal money paid each month to have peace of mind my babies will be taken care of! You can also personalize coverage as far as yearly deductible and reimbursement rate to make it a few dollars cheaper or more expensive each month based on your needs. Thank you healthy paws for making this surgery possible because without you it wouldn't be happening anytime soon!!!
Insurer: Healthy Paws
By: Robin