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Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow claims processing
Claims processing extremely slow, I have 2 dogs covered by this insurance and another covered by Healthy Paws. I have submitted claims with Healthy Paws and they processed my claims within a week. Pets Best has taken almost 2 weeks and I have heard NOTHING. I will be switching my other 2 dogs to Healthy Paws.
Insurer: Pets Best
By: Stephanie
Getting Petshealth was a great move.
We got our Shepherd/Elkhound mix from a shelter when she was three months old. She had so many problems by the time she was nine months old that we thought we'd have to give her away. Then we did two smart things. We got Petshealth insurance, and we go a new vet. We purchased a medium-range policy which has been affordable for nine years now and exceptionally helpful. Petshealth has chipped in on annuals, a venomous snake bite, ringworm, a dog bite, roundworm, and tumors which put us through a cancer-scare.Petshealth's premiums and reimbursements have always been reasonable. They have always been fair and have always treated us with respect. We have upgraded our policy with a "continuing care" option which, I believe - check me on this - crosses over from one policy period to another. I would purchase a Petshealth policy again and I recommend it to anyone looking for pet insurance.
Insurer: ASPCA
By: Jeff
Simple and easy
This was our first claim submitted through Embrace. The process was easy, notifications were timely and the process was very well run. Great first experience!
Insurer: Embrace
By: Jeff
Excellent
Claims processed and paid out very quickly.
Insurer: Trupanion Canada
By: Allan
Excellent
Claims processed and paid out very quickly.
Insurer: Trupanion
By: Allan
A company that does what it says it will do.
These are good business people and good pet people. They are helpful with claims and questions and we recommend them to whomever and whenever possible.
Insurer: Embrace
By: Jazz
patella issues
Informed and courteous representatives kept me posted on status of claim...they called me!!The company was prompt on providing a quote on an issue. Pleased with this insurance company to date.
Insurer: Trupanion Canada
By: Judy