217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wont cover any vet bills
I will never recommend this company to anyone! I called multiple times before I started a policy, what they told me seemed to good to be true. I asked multiple times, whats the catch. Sure enough after paying $50 a month for over a year, I finally had to use them. What a joke. $1200 vet bill that was broken up in 2 vet visits (so I could actually afford to pay it) and Trupanion says it is not the same problem! I called to verify it was indeed the same incident. They then said I need to have my vet email them a letter with all the info. So now I am begging my poor vet to take time out of his practice to email a ridiculous letter because one word was omitted from the issue description. On top of this they have changed my policy 3 times without telling me, resulting in being charged $10 more monthly for the last 7 months. So now I have to fight to not only get my vet bill paid, but reimbursed for the monthly fraud! Please take warning! This company is a scam. I know we all want to do whats best for our loved ones, but this will only stress and hurt you in the end!
Insurer: Trupanion Canada
By: Jen
Exceptional
I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience.
Insurer: Trupanion Canada
By: Michele
Exceptional
I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience.
Insurer: Trupanion
By: Michele
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The staff was always helpful and courteous. although I needed to call three times to be sure that the claim was being handled.
Insurer: Embrace
By: Gail
I love Pets Best Insurance
I'm so happy with this insurance. It's so easy to file a claim and the reimbursement is automatically credited to my bank account within days. I usually end up getting more back than I expected.
Insurer: Pets Best
By: Becky
Very Happy
We've had a policy with VPI since our dog was a puppy (he's now 5 years old). We've been very happy with the service we have received over the years from VPI. Whenever I've called to inquire about something, the VPI rep has been very helpful and informative. I also like that I get an e-mail as soon as I submit a claim to let me know that my claim has been received. We've always recommended VPI to friends and family.
Insurer: Nationwide
By: NM
Amazing and better than human insurance
Pets Best was so caring and so quick about reimbursement as I went through the process of cancer and chemo with my beloved 7 year old cat. I could not have asked for a better experience from caring individuals. Much better than human insurance that just wants to deny everything. I am also a pet sitter and will recommend PB to EVERYONE I service.
Insurer: Pets Best
By: Dale
Alice Can Now Eat
Over the years I have seldom taken advantage of my ASPCA pet insurance, which I took out on Alice, a stray kitten I found and adopted in 2008, and who is very loving and a great companion. A few months ago Alice started to lose weight and eat less. The Vet found 2 or 3 teeth with some sort of cyst or growth by the gums that made the teeth need extraction. I thought the cost of the sedation and extraction would not be covered at all, since I don't have dental or preventive coverage. But ASPCA did cover this procedure under their Level Two plan, which I have, and which pleased me and demonstrated good service.
Insurer: ASPCA
By: Steve
Embrace is the BEST
Embrace Pet Insurance - what can I say about this company? They are supportive, responsive and phenomenal. They truly care about me and my pet. I recommend Embrace to all dog owners that I meet - they really helped us out when our 6 year old Spanish Water Dog was recently diagnosed with ITP - Immune-Mediated Thrombocytopenia - a disease where the body attacks its immune system. Bruiser needed life saving treatment, twice, and would not be here if it was not for Embrace's excellent coverage which made a very expensive treatment affordable for us.
Insurer: Embrace
By: Amanda
Great Experience
I am very happy with my first experience filing a claim with Healthy Paws. The staff was very courteous and helpful in getting all of the medical information needed to complete my claim. The claims process was very quick and only took a few days to complete, start to finish. I also appreciated that everything that was/wasn't covered was clearly explained in writing and there were no surprises. The coverage was exactly as described upon signing up. The best part was knowing that I didn't have to worry as much about affording an unexpected surgery for my kitty! Thank you!
Insurer: Healthy Paws
By: Susannah