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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service
I had the pleasure of being helped by Amanda Mello when I wanted to make some changes to my policy. Amanda was very friendly, quick, and efficient in addressing any questions or concerns I had. She also responded immediately to all of my follow up emails. I was very impressed with her professionalism and efficiency. Thank you.
Insurer: Fetch Canada
By: Candace Kennedy
Ariel explained everything for me
Ariel explained everything for me. He was patient and calm.
Insurer: Nationwide
By: Jean B.
Amazing service, amazing coverage, amazing price!
She was very kind, compassionate, empathetic, and knowledgeable. She was able to answer every question I had and explain it very clearly. She also was great helping me determine the best price and coverage for us and Maggie. I’m so very happy to be joining prudential pet and feel at ease knowing Maggie has coverage.
Insurer: Prudent Pet
By: crhfgmail.com
Quick response
We were extremely pleased with the ease and response in obtaining a refund after submitting our claim.
Insurer: Pets Plus Us
By: Teresa
Affordable initially but they’ll rip you off once you’re with them.
Initially I was quite impressed with Fetch but I just received my first renewal notice and they’ve hiked my premium up by 15%!!! This seems like a ridiculous price increase given I haven’t even been with them for 6 months (my pup is only 9 months old for context so not many issues health-wise).
Insurer: Fetch
By: Mandy
If I could give them zero stars I…
If I could give them zero stars I would. I really liked Fetch Pet Insurance in the beginning and then it all went down hill. They were constantly asking for more documentation when they already had everything. I rescued a puppy and then signed up for insurance for all my dogs. They had everything from the start but were asking me for information that didn't exist. I have never had to fight so hard to get reimbursed for stuff they said they would cover. I am so fed up, I am cancelling and taking the loss. It's not worth my time and I think that is part of their process. They want you to give up trying. I WOULD NEVER recommend them to anyone!
Insurer: Fetch
By: Cathy Sullivan
Such an easy process!
After having precious dogs with health issues, we purchased insurance for our current pups. Our 2 year old developed kidney stones and needed unexpected vet care. It was easy to upload our claims and they were processed quickly. Fast payment was wonderful, especially knowing that she will need follow up appointments with additional charges.
I dealt with Shelley
I dealt with Shelley, who was not pushy and worked with me to get the best coverage for my dog that I could afford. I am impressed with the different levels of coverage that are offered and I was happy to see that there were many options available to allow you to tailor the coverage to your needs.
Insurer: Nationwide
By: customer
Seems Good So Far
I think that things are going well. Just submitted my first claim so we will see how that goes!
Insurer: Fetch
By: Bonnie Groeger
Easy. Trusting. Prompt.
Extremely concise. Quickly executed claim, and promptly completed on their end. Would recommend highly.
Insurer: Pets Best
By: Alone at the Spire