219,585+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Overall great pet insurance experience
Easy-to-use app to submit a claim, fast processing, and no surprises when it comes to what is or is not covered. I've been using them for 2 years now for my senior dog, so glad I signed up!
Insurer: Embrace
By: Robert
Very quick and easy process
Very quick and easy process
Insurer: Nationwide
By: customer
Fast turnaround time on the payment and…
Fast turnaround time on the payment and clearing the claims.
Insurer: Embrace
By: Bryan Slaughter
The reason I didn’t give a five is the application process
The reason I didn’t give a five is the process for applying online is cumbersome and I had to start over twice because it wouldn’t input my information or allow extra explanation for certain criteria that was necessary. This led to extra steps throughout the process that could’ve been accomplished with a newer site.
Insurer: Nationwide
By: KimEG
Pets Best humans great, machine recognition not so much
On last claim euthanize was listed as a non-covered food by the computer. I have experienced similar recognition with other claims. However, once I talk to the Pets Best humans, everything is great. Folks are friendly, competent and the nonsense is fixed immediately. Of special note is phone answering times- they have gone down by 90% in the past year. All I need is a box on the claim forms: "HUMAN PROCESSING ONLY". Apart from mechanical recognition issues, I am very pleased with Pets Best and all our Dobermans have been covered by them for some time."
Very easy to submit a claim and always…
Very easy to submit a claim and always a fast payment
Insurer: Pumpkin
By: Karen
Very easy application process
Very easy application process. I also love that the policy payments are payroll deducted.
Insurer: Nationwide
By: customer
Cost hikes
Trupanion has been wonderful with customer service and claim assistance etc, but the policy hikes are huge! I have 2 cats and 1 dog and I’m thinking about shopping for new pet insurance due to these increases. It’s my only complaint; the huge increase in price…
Insurer: Trupanion
By: Sasha
Highly recommend Pets Best
I have been a customer of Pets Best since 2022 and have coverage for my dog, Queso. I had never filed a claim prior to this one and since it was my first time, I was nervous the process would be difficult and worried if the claim would be approved. Queso had torn his ACL and required surgery which was of course quite expensive. Thankfully, the claims process was incredibly easy, Pets Best approved the claim, and I was quickly reimbursed. The experience was fantastic and this is the exact reason why I have had coverage for Queso for many years: for a major unforeseen medical event/injury. I will always be a Pets Best customer as long as I have pets and have recommended Pets Best to many people because of this experience.