222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have submitted 2 different claims
I have submitted 2 different claims for one of my cats and the claims were handled in a timely manor and my refund was as stated.
Insurer: Spot
By: Cynthia Boehm
Just started so far so good
Just started so far so good
Insurer: MetLife
By: Ronda Lee
No problems so far and quick responses…
No problems so far and quick responses from MetLife.
Insurer: MetLife
By: Babs
Medical care for fur family
I appreciate all the options and getting a first responder discount. I bought insurance so I don't have to lose a family member because I couldn't afford care.
Insurer: MetLife
By: customers
The app is convenient and questions are…
The app is convenient and questions are answered as you walk through the claims process. Didn’t even have to talk to any agents.
Insurer: MetLife
By: John Alvin Castro
Healthy Paws is a great pet insurance…
Healthy Paws is a great pet insurance company. We have never had any problems being reimbursed for expenses when our sweet baby has been in need for a veterinary care. Unfortunately he needed a surgery on his Birthday and Healthy Paws was quick paying for the expenses we had after the procedure. He is healing well and we look forwards to celebrating his birthday when is completely recovered.
Insurer: Healthy Paws
By: Mona Valheim
Affordable and Seamless Process
The online process for submitting claims is seamless and easy to do. The policy is clear and they honor their commitment. The policy is affordable.
Insurer: MetLife
By: Betty J Harrison
They are very professional
They are very professional, very easy to make my claim.
Insurer: Spot
By: Martha Aguilar Gallegos
Spot insurance was there for my boy…
Spot insurance was there for my boy with his much needed surgery. Couldn’t have done it without them.
Insurer: Spot
By: Barbara Heller
Extortion.
I have been using MetLife Pet insurance for 4 years. When I first started, my monthly premium was $60 a month for 80% coverage, $10k limit, and $250 deductible without preventative care. The first few years the monthly premium increased modestly. After my pet needed dental work I added on preventative care and my monthly premium became $160 for 80% coverage, $10k limit, and $250 deductible. They just emailed me to let me know that my new monthly premium would be $280 for the exact same package (an extra $2000 a year). They so generously offered a $170 monthly premium for 70% coverage, $8k limit, $500 deductible. The fact that my premium has almost 5x-ed (albeit with preventative care) in four years is ludicrous. This of course is after my dog got older and developed arthritis, so they know I can't get coverage anywhere else because of his preexisting condition and are just squeezing me for all that I am worth. I hope their CEO is having a nice time on vacation this summer on my dime and the dimes of other hardworking middle class people, while we are all struggling to make ends meet and doing our best to take care of our pets. They can and will increase your monthly premium by 80% for no reason--just because they can. They don't care about you, they just care about taking as much of your money as they can. The people who leave positive reviews probably are new customers with pets without preexisting relationships. Once they have leverage to extort you, they will.
Insurer: MetLife
By: Karina Sanchez