221,891+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,891 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

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Category with most reviews

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Verified October 13, 2025

Claim and reimbursement is super easy

Claim and reimbursement is super easy

Insurer: MetLife

By: customer

Verified October 13, 2025

Claim Process Take a Bit of Work

Requesting a claim is easy. However, they don't let you submit the medical records from your vet. They email your vet and CC you. My vet submitted medical records for 2 dates. They only approved the 1st one. They continue to email the 2nd one. I have emailed them, uploaded my document myself and messaged them. They continue to email my vet and say it will be on "hold." It is a lot of work on your end to submit a claim.

Insurer: Embrace

By: Anny

October 13, 2025

Great choice the CSA that supported me…

Great choice the CSA that supported me with the app was very knowledgeable and had a whole lot of patience with me navigating through the process.

Insurer: Sonnet

By: customer

October 13, 2025

Quick & Easy

It's really super easy to submit a claim. It's usually processed quickly and you receive your payment quickly.

Insurer: Embrace

By: Neil Skjoldal

Verified October 13, 2025

Fast replies. Always e-mail me promptly when they are…

Always e-mail me promptly when they are working on a claim and when it is completed.

Insurer: Spot

By: Cookie

Verified October 13, 2025

Quick and Fair Review

Reviewed and processed claim timely. Fair and quick reimbursement.

Insurer: Spot

By: Nicole

Verified October 13, 2025

These associates are kind and all…

These associates are kind and all really want to be helpful and are definitely animal sensitive

Insurer: MetLife

By: Katherine

Verified October 13, 2025

Love MetLife Pet

MetLife pet makes submitting claims easy and hassle free. Anytime I have a question, the customer service agents are friendly, upbeat and really seem to enjoy what they do.

Insurer: MetLife

By: Erin

Verified October 13, 2025

Sonnet came up wih a great price for…

Sonnet came up wih a great price for insurance for our new house . The agent was fantastic I called when I was not able to complete the application on line. The only disappointing thing is they do not sell car insurance in Alberta, only home.abut the jome insurance was great!

Insurer: Sonnet

By: Sherry

Verified October 13, 2025

Hard to navigate website

Hard to navigate website. Should have a section for “other” so that clients can better explain why they are submitting a claim as some of the listed reason’s doesn’t seem to apply. Customer Service Rep was great however, the explanation given for questions asked didn’t really make sense when requesting mental information 2 years ago, when a claim for submitted/paid and that information wasn’t required.

Insurer: Spot

By: Vicki

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