217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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very friendly and helpful.
Our dog severely tore a toenail. After multiple vet visits/follow ups, we had vet bill of over $500. That was drastically reduced, to just over $200 after our reimbursement from Trupanion. They were also very friendly and helpfull when I was trying to figure out how to put in the claim.
Insurer: Trupanion
By: Michelle
Awesome Service
I purchased Healthy Paws insurance for my pug in August. In November, she needed to have major upper respiratory surgery which cost $1500. This was my first claim, and the filing process was so simple. Each email interaction with the Healthy Paws rep was quick and efficient. They always let me know where we were in the process. I received a reimbursement check within one week and also a follow-up email checking on Chloe's progress. I am very impressed by this organization and will recommend to everyone looking to purchase pet insurance. There is comfort in knowing that whatever health issues come our way, our pug will be able to receive the best care possible because of the coverage from Healthy Paws.
Insurer: Healthy Paws
By: Lori
So good I wish they'd cover me!
Our experience with Healthy Paws has been superlative. It's rare these days to find anything that works as advertised and with the precision and caring of Healthy Paws. Vicky, our pit bull mix, developed an infection and some urinary problems, and Healthy Paws's claim service was simple, clear, efficient, and fast. What's more, a few days after receiving our claim we got an e-mail from Healthy Paws asking us how she was doing. You might think this would be a marketing ploy, but when we responded to it, we got a lovely follow-up message from them. As folks who have dealt with many human health insurance company over the years, we only wish we could have such wonderful care!
Insurer: Healthy Paws
By: Alan
Stress Free
Meeka urinated on an area rug. Urinating outside of her box is unusual. I was concerned that Meeka might have an infection. X-Rays and blood tests proved she was/is perfectly healthy.Doctor suggested I change the product I use to clean her box and look to see if some thing outside could be upsetting her. I clean Meeka's box with Dawn now and I've chased away a cat that was going into the back yard and a different cat that was coming to close to the house in front. It's been months and Meeka has not gone outside her box once. Meeka was not physically ill but she was overly stressed. Healthy Paws Insurance processed and reimbursed me before Meeka's blood tests results came in! Than I received a follow up email and the HPI representative was just as pleased as I was to learn that Meeka was/is not "sick" and it was a simple case of her being stressed/upset. I don't know if it was the soap I was using to clean her box, one or both of the strays or a combination of ... Honestly it doesn't matter. All I care about is Meeka is stress free and because of Healthy Paws Insurance I am financially stress free.
Insurer: Healthy Paws
By: Siena
Claim handling & processing
We submitted claims for surgery our Chow received. The claims were processed efficiently and without delay. Excellent service!
Insurer: Trupanion Canada
By: Marc
Claim handling & processing
We submitted claims for surgery our Chow received. The claims were processed efficiently and without delay. Excellent service!
Insurer: Trupanion
By: Marc
Well worth it
I have had VPI for 2 years. This is the 1st time I used it on my dog Aries. My son discovered a lump on her top left shoulder so we took her to the vet. It cost me 800.00. VPI paid 780.00. Can't go wrong with that and I had piece of mind. Only thing I did not like is it took about a month to get the money back and no real details as to where we were on getting the money back. They still use checks which is rather odd. Should be direct deposit. If she gets another lump you do have to wait 1 year.
Insurer: Nationwide
By: Colleen
Fabulous and Quick responses!
I had to bring my Bella into the emergency vet because she ate two HUGE bars of dark chocolate that were left under the Christmas tree. Scary stuff! I knew it would be a big deal and expensive, but I also knew I had good health insurance with Healthy Paws. $100 deductible and 90% back. We paid with a credit card and a week after we uploaded the photos of the itemized receipt through the Healthy Paws app, we received a check! And then the company followed up with an email--not a form letter but a personal email asking about Bella's specific condition, which they wouldn't know unless they paid close attention to the paperwork we uploaded. It's that extra detail that makes all the difference.
Insurer: Healthy Paws
By: Sarah
Healthy Paws goes beyond a 10.
Prior to joining the Healthy Paws Insurance "Family" two years ago our now 11 year old Siberian Husky was covered by another well known pet health insurance company. Abruptly this prior company reduced the level of coverage while at the same time significantly increase the monthly premium. Healthy Paws has provided us with better coverage at a monthly cost less than our previous carrier. The speed by which Healthy Paws settles claims, the extent of their coverage and, just as importantly, the caring assistance and follow up correspondence their employees provide are all of great comfort during the times when one's beloved pet is in need of medical care. My wife and I cannot adequately put in words how much Healthy Paws has meant to us in caring for our beloved Husky. We rate Healthy Paws a 10++++ and encourage anyone looking for a Pet Insurance carrier to choose Healthy Paws.
Insurer: Healthy Paws
By: Joseph
The check isn't in the mail!
Good start with well puppy visits, but Embrace has a communication deficit beyond email and electronic payments. Faxed records apparently were not received, but was not informed about this until dog seen at vet. Did not receive check in mail, responded to their email - which they claim was never received - but no one called or pursued followup. Did the math and was further behind with Embrace than I would be with a pet savings account. Dropped Embrace.
Insurer: Embrace
By: julie