217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Superb company!
My Golden Retriever suddenly became lame on his right rear leg on New Year's Eve (figures it would be a holiday). I brought him to the vet on Jan 2nd thinking he had broken a toe, but it turned out he had a rapidly spreading infection that had already infiltrated the bone. He had an x-ray, antibiotic injection, blood tests, and was sent home with antibiotics & several supplements to help clear the infection and support his immune system.The vet's office faxed the claim to Trupanion that afternoon, and that same evening I received an email from Trupanion saying they would send the money to my bank account within a few days. Same day service! They covered 90% of everything (less the deductible & physical exam)- they even covered the supplements that the vet sent him home with. This company is phenomenal! I have a dog business & routinely talk to my clients about their pet health insurance & it is clear that Trupanion is the best, hands down. After hearing of my past experience with Trupanion, quite a number of clients have signed on or switched over from other pet insurance companies. I am so happy to have this health insurance for my dog! I only wish my own health insurance company was as good. Thank you Trupanion!
Insurer: Trupanion Canada
By: Carol
Superb company!
My Golden Retriever suddenly became lame on his right rear leg on New Year's Eve (figures it would be a holiday). I brought him to the vet on Jan 2nd thinking he had broken a toe, but it turned out he had a rapidly spreading infection that had already infiltrated the bone. He had an x-ray, antibiotic injection, blood tests, and was sent home with antibiotics & several supplements to help clear the infection and support his immune system.The vet's office faxed the claim to Trupanion that afternoon, and that same evening I received an email from Trupanion saying they would send the money to my bank account within a few days. Same day service! They covered 90% of everything (less the deductible & physical exam)- they even covered the supplements that the vet sent him home with. This company is phenomenal! I have a dog business & routinely talk to my clients about their pet health insurance & it is clear that Trupanion is the best, hands down. After hearing of my past experience with Trupanion, quite a number of clients have signed on or switched over from other pet insurance companies. I am so happy to have this health insurance for my dog! I only wish my own health insurance company was as good. Thank you Trupanion!
Insurer: Trupanion
By: Carol
You saved our baby
Our dog needed 2 MRIs and 2 surgeries after being diagnosed with a herniated disc in her neck.Whithout the fantastic doctors at CSU veterinary hospital in Fort Collins and healthy paws,our baby wouldn't be with us anymore.This is the insurance to get!!!!
Insurer: Healthy Paws
By: Nina
Best investment I could have made for my pets.
I have 9 cats & 1 dog, Peace of mind knowing if they get sick, I can get the care they need. They call to check how my pets are coming along, they pay all claims promptly and answer all my questions. I would highly recommend their coverage to everyone.
Insurer: ASPCA
By: Jeanette
Continuing Condition
Buyer beware. I have been insured with Pets Best for over 5.5 years and my experience has been fair. For routine services the plan was pretty good however when it came to major dental services the claim which was extensive was denied. Unfortunately our poor little Cavalier was diagnosed with Mitral Valve Disease in 2013 and the plan paid 80% of expenses until the moment when the poor little pup died suddenly from congestive heart failure on 12-30-14. I submitted a claim for appx. $1,500 for emergency services and the Company denied the entire claim under the reasons that the coverage for the CONDITION was maxed out. Last, when I asked if the costs for the After Care of the poor little girl would be covered the representative flatly told me that there would be no coverage as the costs are related to the CONDITION. There was never any explanation of any change in the policy from the time we bought it to the present date or an offer to opt of the old policy and switch to a new policy. So my friends read the fine print carefully, think twice or even more times before you sign up as you will be disappointed when something terrible happens and you seek their support and assistance.
Insurer: Pets Best
By: Richard
Fantastic Experience (Again!)
I have been so impressed with my experiences with Pets Best. They have actually given me more than I expected, do it incredibly quickly, and are extremely pleasant. I could not be happier. I have had three pets that have received claims, and they have always been incredible.
Insurer: Pets Best
By: Deborah
Pets Best is wonderful ...
I am so pleased with this company. I have insured two dogs with Pets Best.The customer service is excellent. I recently lost one of my dogs to a mast cell tumor. Pets Best really came through beyond my expectations. Thank you...
Insurer: Pets Best
By: Amy
disappointment
our premium amount for two dogs went up from $85 to $152 per month. This is 78% increase! Our dogs turned ten years this past year. They are both mixed breed and through out their lives they have been healthy. We have done zero claims to Pets Best. The reasoning in the letter was embarrassing. 'greater modern veterinary medicine' 'claims based on age, breed, and where we live' ' adjustments not based on personal claims filing history' This shows how pet owners get the corporate treatment from companies like Pets Best. Shouldn't there be customer appreciation for owners who take good care of their pets, and who choose healthy breeds (Mixed breeds are healthier than pedigree dogs). We ended up thinking that this is a company policy to push out customers with older pets. Especially those customers who do not have two six digit incomes.
Insurer: Pets Best
By: Marja
So Glad I Had It!
My dear dog of almost nine years just passed and thankfully we had this insurance in place to take some of the distress out of the entire situation. She had to have a series of expensive tests and surgery and not that we wouldn't have done it anyway, but knowing we would have some reimbursement really helped. The claims process was so simple and had I had my correct bank routing number on file, I would've received the money within 2 days of making the claim. Even so, the checks arrived promptly. If only all insurance companies were so reliable! Thank you, it was worth having Pets Best for all those years.
Insurer: Pets Best
By: Candice
The best pet insurence
Healthy paws was great with the whole process. They even emailed me asking how steele was. Almost all of my bill was covered and they did it very fast. Btw steele is doing great now!
Insurer: Healthy Paws
By: Mike