218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Promises Kept
I have a Gordon setter puppy who is quite inquisitive. I researched many policies and decided on this one because of the excellent coverage. My pup was in the E.R. because of a toxicity issue. she found an asthma inhaler and bit the canister resulting in an overdose. Vet said she'd never seen a pup do this before. The tension of waiting for your beloved puppy and the family worry is bad enough without having to worry about how you are going to pay for it. Thanks to Embrace who received the claim and paid very quickly! I only regret not having bought the top of the line policy. I had to pay the $500.00 deductible and was reimbursed at 80% like I chose. I will up this next year because my pup deserves the best care.She is fine, now been spayed too and embrace sent that check lightning fast as well!
Insurer: Embrace
By: Tanya
I am so happy I chose Embrace.
After a year of debating if getting a puppy was a good idea, We took home our little Pug (Maddie) in the summer of 2014. Being a first time pet owner I had a million questions about everything. Our Vet gave us some brochures on pet insurance. I literally spent weeks comparing them all. I am so glad that I chose Embrace. They have been wonderful. We completed the medical history review which is great because it doesn't leave you wondering what they will or won't cover. Maddie developed generalized demodicosis with a secondary infection. She also has a food allergy and possibly some other allergy that made diagnosis a little more tricky. Embrace has covered almost everything from the Vet, to the Dermatologist, to a second dermatologist opinion. There was one time a claim was denied because the adjuster felt it was a skin problem that fell under pre-existing conditions. But the appeal process was simple and easy I submitted a visit summary from the vet that I get after every visit and in like 1 week it was approved. Customer service is excellent. The only reason I gave a 9 instead of a 10 was I think there is some room for improvement in the area of submitting claims like uploading them to the website instead of mailing them. Also there call wait times can be long But they never try to rush you off the phone. I would highly recommend Embrace pet insurance to anyone who is getting a puppy. It is the best money I have spent on her.
Insurer: Embrace
By: Mark
Relieved
I purchased Embrace for my dog Izzy when she was ~ 1yr old, a few friends of mine had issues with their young dogs which required expensive surgeries. I was thankful that in 5yrs I did not have to use it. Then this year my dog developed a cancerous tumor which had to be removed, she had 3 tumors but only 1 was cancerous. The surgery cost $3000. The Embrace claim form was easy to download, was submitted with all paperwork right from my vets office and I received a reimbursement check in ~ 1 month. It was a relief to know that a portion of that large surgical bill would be covered.
Insurer: Embrace
By: Cynthia
Not worth the premiums paid
VPI has a schedule of what they will pay for individual services/conditions. It is not much compared to what you are charged if you have a major event with your pet. We switched to Trupanion. They pay 90% after the deductible (per illness/incident) minus office visit charge.
Insurer: Nationwide
By: Shelly
Excellent customer service
Trupanion actually does what it advertises, unlike VPI which did not when our pets were covered by them. Trupanion needed a lot of in depth information before they paid our initial claim. We have a $500 deductible. After that was met, they paid the claims (minus office visit charges) at 90%. We have peace of mind.
Insurer: Trupanion
By: Shelly
Assistance in a timely manner
Great service in a timely manner. Thanks Mei Li is doing great !
Insurer: Nationwide
By: Ron
Healthy Paws has been great!
I insured my two dogs Haley and Cinder with Healthy Paws Insurance this past year. My dog Haley had to undergo rotator cuff surgery, which is very expensive. Healthy Paws covered 90% of her surgery. They processed my claim in just a few days and I received the reimbursement with in a week. They even sent an email to check on Haley after her surgery. I would recommend Healthy Paws to anyone looking for pet insurance.
Insurer: Healthy Paws
By: Melissa
wellness question on payment
After review with you, I now feel we got the fair shake we felt we should have.
Insurer: Pets Best
By: Allen
Best thing we've ever done for our pets !
We've experienced the need for many claims here lately and without Embrace insurance I know we would be financially strapped by now. At a minimum I think everyone should get accident and illness coverage for thier animals. Thank you for the fast claim turnaround.
Insurer: Embrace
By: Malinda