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new underwriter= sky high policy rates
We've been with Pet's Best for 5 years and just received an email about our upcoming renewal. They changed underwriters and the same policy that we paid a little over $300 for last year is now going to be over $750. Not cool! We've been loyal customers and haven't had many claims. This past year, my dog was hospitalized for seizures and they paid out over $700 which is good but I have a feeling that's why the insurance went up. The past claims were never for more than $300 (and there were only 2 or 3 of those). They'll never admit to that of course. She's on meds for the seizures and hasn't had another one in months. PetPlan is cheaper. They won't cover preexisting conditions but we're not worried about the seizures. Pets Best also won't transfer the policy to my mom which is bull (I lived with my mom when I got my dog and when I moved, my mom kept her. It was the best thing for my dog). It's the same address that my dog has always lived at. It would just be changing it to my mom's name. I think they just want an excuse to cancel the policy. I found another insurance company who will transfer the policy if both parties give written ok for it. Pets Best might have just lost a customer. I will not be recommending them to anyone anymore.
Insurer: Pets Best
By: Susie
very thorough but very slow response time
I have a 3 year old kitten who was diagnosed with an illness earlier this year. Having the pet insurance has been very helpful as the financial needs and continuing care definitely add up. The insurance definitely helps offset the expenses. I do wish they would make submitting the forms a bit easier as well as have some type of database on their online site that would keep general pet and vet information. Having to download and fill out the PDF each time and then upload it gets old.
Insurer: ASPCA
By: Arun
Amazing, caring people are behind this company!
We absolutely love Trupanion. Our vet reccomended we get the insurance for the first couple years until we rule out any huge health issues, plus small dogs seems to have more accidents, illnesses, etc. After a few "wobbly dog" episodes, we found out that our little Rambo was actually experiencing ataxia post seizure- fresh blood was getting to his brain as he had a liver shunt. Which means, that a vein is bypassing his liver which in turn circulates toxic blood. The operation cost $1800 and we only paid $200 in the end, and his special food post operation is 50% covered. We are so grateful!
Insurer: Trupanion Canada
By: Erin
Amazing, caring people are behind this company!
We absolutely love Trupanion. Our vet reccomended we get the insurance for the first couple years until we rule out any huge health issues, plus small dogs seems to have more accidents, illnesses, etc. After a few "wobbly dog" episodes, we found out that our little Rambo was actually experiencing ataxia post seizure- fresh blood was getting to his brain as he had a liver shunt. Which means, that a vein is bypassing his liver which in turn circulates toxic blood. The operation cost $1800 and we only paid $200 in the end, and his special food post operation is 50% covered. We are so grateful!
Insurer: Trupanion
By: Erin
Top Notch
I cannot say enough good things about embrace ... they handled my claims with professionalism with constant reminders that the claims are being reviewed and even processed them quicker than my own medical insurance plan.. I would recommend embrace to any pet owner..
Insurer: Embrace
By: Franco
Great communication
I really appreciated how they would keep me updated on the progress of the claim, helpful to know where it was in the review.
Insurer: Embrace
By: Laura
Great company!
The customer service is excellent, there is always someone available to answer my questions. I get timely responses and everyone is super nice. Luckily we haven't needed the accident coverage yet, but the wellness rewards pay off each year! Both of our dogs are covered and it's worth it for the peace of mind if anything serious were to ever happen.
Insurer: Embrace
By: Rachel
Skeptical about Pet Ins? Don't be. Call Embrace
We've rescued several dogs over the years but after purchasing an English Mastiff from a breeder, we did some research and found that pet insurance was a good idea. We bought it from Embrace after researching several companies and their prices and options. Embrace was the clearest to understand and had the options we felt we needed. Our dog is about 17 months old now and very healthy, thankfully. But having Embrace gives us the peace of mind that later in life, should there be issues, she will be covered. Two options I like most: the ability to change your deductibles, which greatly impacts your annual premium and also the "flexible spending account" option. That's probably not the correct name but it allows me to spend money on anything, routine or not and then be reimbursed to a certain extent. I pay about $30/mo. to cover our baby. I pay $100/mo. for my car and $131/mo. for my house. This is well worth the $30!
Insurer: Embrace
By: Kevin
Speedy reply
This is the second claim I have submited,and I'm very pleased with the service I have received.
Insurer: Trupanion Canada
By: Barbara