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Always very helpful and quick with the…
Always very helpful and quick with the claims.
Insurer: Prudent Pet
By: Rosella Collins
The representative wasvery nice and helpful nice and helpful…
The representative was nice and helpful and explained everything to me.
Insurer: Nationwide
By: Victoria Teamer
Claims Are Easy to File with Embrace
It is ALWAYS an easy process to submit claims to Embrace. I have had them for close to 3 years now and I love Embrace. The Claims are easy to submit and the money you spent at your Vets Office is reimbursed usually within 2 weeks of your submission. I AM VERY HAPPY WITH EMBRACE.
Insurer: Embrace
By: Dierdre Toomey
Amanda is Amazing!!!
Amanda is incredibly knowledgeable, professional and an ABSOLUTE pleasure to speak with. Due to her exemplary customer service skills, I will recommend Fetch to all my friends who have fur babies. I wish there were more stars on this survey... she's 100 out of 100!!
Insurer: Fetch Canada
By: Dvorah Feldt
Claim was not done correctly and…
Claim was not done correctly and process to review a claim is not straightforward or easy this should be able to be done via phone speaking to someone
Insurer: Nationwide
By: customer
That people love their pets and want only the best for them, including good health insurance.insurance.
Franklin on ext. 6269 answered all of my questions. I currently have pet insurance for Suki but I am not happy with the way they process claims. They are still processing a claim from November 2023. Does that give you any indication that I might want to change insurance? Speaking to Franklin helped me decide to make a change and I did today by going with Nationwide.
Insurer: Nationwide
By: Roland Jones
I have been a customer for 5 years
I have been a customer for 5 years. We have never submitted a claim. My dog is about to turn 7 and they have now doubled my monthly fee. In order to stay insured they want $124.00 a month. Absolutely ridiculous. And now that my dog is 7 it's very difficult to get insurance. So basically, I have paid $3720.00 for nothing. If I continue with the insurance, I will be paying $1488 annually. I still have a $250 deductible, and the pet insurance only covers 80%. SO basically over 10 years I am paying Healthy Paws $10,260.00 for 80% coverage. I will take my chances next time.
Insurer: Healthy Paws
By: dawn
Jeremy spent so much time explaining…
Jeremy spent so much time explaining the policy and answering my questions. Great agent.
Insurer: Nationwide
By: Bea Eidson
A corporate company with a personal touch.
I recently made a call into Fetch prior to signing up for one of their policies. The agent, Josh, was extremely knowledgeable and helpful. I had many questions and he helped me do a side by side of my existing policy to the new one at Fetch. He even sent me information from his personal work email (i.e. not a general mailbox that gets distributed to everyone) which is essentially unheard of these days. The personal touch is what finally compelled me to sign up for a policy. I haven't had the opportunity to make any claims yet, so I can't really speak to that. But I am no stranger to pet insurance and I've dealt with three different companies now (including Fetch) and so far I am happy with the service, coverage offered, and payment options.
Insurer: Fetch Canada
By: Lainee T.