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After reaching out several times with a…
After reaching out several times with a question regarding a claim, I received no response from customer service.
Insurer: Fetch
By: Gwen
It was okay for the most part
It was okay for the most part took a little longer than I expected for the reimbursement other than that it's been fine I just recently signed up I'll let you know how the next 6 months go
Insurer: Embrace
By: Dominique
Pumpkins web page is easy to navigate
Pumpkins web page is easy to navigate. The break down of what is paid out is very clear.
Insurer: Pumpkin
By: Kara R
Honestly….
Honestly, the application process was easy to go through and complete. Which is always a plus!
Insurer: Nationwide
By: JmM
Just got this insurance in November…
Just got this insurance in November 2024 for my two dogs. Recently put a claim for wellness for both and the reimbursement was in my account within 3 days
Insurer: Embrace
By: Lydia Bulas
Easy claim filing process
Easy claim filing process
Insurer: Spot
By: Erin Madeline
This was my first claim I’ve had to…
This was my first claim I’ve had to submit and it’s something I don’t want to do because I love my pup and don’t want anything bad to happen to her! That being said, I am so happy to have this insurance. The claim process was simple and it was a quick turnaround. Everyone I dealt with was fantastic! Would recommend pumpkin to anyone with a pet. I wasn’t sure if I needed pet insurance as paying monthly was just something I thought i was wasting money on, but after I get my emergency vet bill I was more than happy that i had this insurance. Thank you pumpkin!
Insurer: Pumpkin
By: Tirelli
Submitted 2 wellness claims
Submitted 2 wellness claims. Both repeatedly denied. Claimed invoices not paid. Not true. Submitted incorrectly. Not true. Reps were rude and dismissive. Have called 5x. Obviously reps are unable to properly do their jobs. Fetch was recommended by SPCA. I'm beyond disappointed. Will be calling SPCA. They should be affiliated with a reputable company
Insurer: Fetch
By: ROSEANN BURRESS
Easy to complete and upload claim…
Easy to complete and upload claim document
Insurer: Embrace
By: C L
Beware! Embrace and Fraud Are Synonyms – Stay Away from This Company
Beware! Embrace and Fraud Are Synonyms – Stay Away from This Company I have never written a negative review before. Typically, when I encounter a bad experience, I try to resolve it directly and find an amicable solution. However, that was impossible with Embrace. I purchased a policy for my yellow lab—my child—a few months ago and followed every rule in their book to ensure that, if and when I needed to file a claim, it would be handled fairly, ethically, and professionally. I submitted all required medical records dating back to 2023, completed orthopedic examinations, and even called to confirm the absence of pre-existing conditions. I did everything right. Yet, when I submitted my very first claim—for a simple case of diarrhea—it was denied. Embrace falsely linked it to an isolated, one-time incident of hypersalivation, which was completely unrelated. Their process is designed to delay, deflect, and deny rather than support their customers. This company operates unethically, immorally, and, in my opinion, engages in deceptive business practices. Embrace is a fraud—stay far away! Update: Embrace has labeled a single, isolated instance of hypersalivation from March 2024 as a “pre-existing condition.” This one-off occurrence, which has never happened again, was linked to my claim for vomiting and diarrhea—yet they deemed it pre-existing. If this isn’t fraudulent, unethical, and morally wrong, I don’t know what is. Stay away from Embrace, folks—you’ll thank me later.
Insurer: Embrace
By: Sandeep Kumar Mahajan