154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 07, 2025

very easy claims submission process !

very easy claims submission process !

Insurer: Embrace

By: Elizabeth Pannill

March 07, 2025

filing a claim

filing a claim was easy and a quick turn around for payment. I really like the option of direct deposit as well. I had to call customer service about adding to the claim and how my benefit work. they were very helpful and caring about my dogs case. I highly recommend them.

Insurer: Pets Best

Veterinarian: Alpha Veterinary Care

By: Jamie

Useful
March 07, 2025

Waste of time and money

Denied claims for being a prior condition when there was no diagnosis prior to insurance being purchased Was not given the oppertunity to appeal or explain the claim.

Insurer: MetLife

By: Gaston

Useful
March 07, 2025

Great Company

I love Pet's Best and would highly recommend them for coverage for your pet(s)

Insurer: Pets Best

Veterinarian: Highlands Veterinary Clinic

By: Anne

Useful
March 07, 2025

The best!

Pets Best is absolutely the best! Easy to file a claim and quick turnaround

Insurer: Pets Best

By: Michelle

Useful
March 07, 2025

I just signed up for Fetch pet…

I just signed up for Fetch pet insurance, and I have to say, the process was straightforward! The website provides clear directions every step of the way, making it simple to choose a plan that works best for my pet. I also really appreciate the clean and well-designed webpage—intuitive and visually appealing, which improved the experience. So far, I’m impressed and looking forward to seeing how Fetch supports my pet’s health!

Insurer: Fetch

By: Damien Rosales

March 07, 2025

Healthy Paws an Amazing Pet Insurance Company

My experience with Healthy Paws had been very positive. Healthy Paws has provided financial protection against my Shih Tzu's many unexpected veterinary expenses. Submission of claims online is simple, and reimbursements are quick and easy. Monthly premiums are affordable. It is always a pleasure dealing with Healthy Paws.

Insurer: Healthy Paws

By: Franklin

Useful
March 07, 2025

Thank You, PetsBest

In June 2024, my cat accidentally ran into something and scuffed it's head. In February 2025, he started sneezing. Both times I took him to the vet. I had forgotten to file the June claim, so I filed it along with the February claim. I was pleasantly surprised I was still able to file--I mean, I rightly should be able to. But, companies can have strange loopholes to not pay you. I was thankful PetsBest was still able to file my claim, even 9 months later.

Insurer: Pets Best

By: Madeline

Useful
March 07, 2025

The best!

Very helpful with payments! Also claim approval time is amazing!

Insurer: Pets Best

Veterinarian: Park Rose Animal Hospital

By: Daniela

Useful
March 07, 2025

Caring Pet Insurance

Getting MetLife Pet Insurance was the best thing I ever did for my 3-year-old Razor Edge Bully, who has been with me since he was 8 weeks old. I came across MetLife Pet Insurance as one of the benefits my job offers, and since he was my first dog, I signed up for it . I went almost two years without using the insurance because my baby was healthy, attending routine vet appointments and eating healthier than I did at times, LOL, since we monitored what he ate and did. However, randomly last September 2024 , my energetic, happy, caring, and loving baby began to show weakness and got sick. So we rushed him to the vet, and he apparently had stones in his bladder. Of course, I had to pay for everything upfront, and since I had never been in this sort of situation, I didn't know what to do about MetLife Pet Insurance. However, once I called them and spoke to customer service, they were caring and understanding of my situation, walking me through everything I needed to know about my policy, what was needed to submit a claim , how to submit it, and the entire process . They even followed up with me on everything. To this day, I receive emails from some of the customer service agents asking about my furbaby and his health. I will forever be grateful and love MetLife Pet Insurance. Thank you for everything and for having my furbaby's back!

Insurer: MetLife

Veterinarian: Bayonne Animal Hospital

By: Jailenne

Useful

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