218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fabulous company
Trupanion far surpassed my expectations. The staff are all very friendly, caring and helpful individuals that made a difficult time much easier to get through. Our interactions were not just about money, but the staff truly cared about what we were going through at the time. Thank you to all for their help and support.
Insurer: Trupanion
By: Pamela
Great and transparent benefits; easy to use app
After my other company's insurance policy lapsed, I decided to find a new company or else not get insurance anywhere as I was tired of every single claim being difficult to file and then always being an exception. Enter Healthy Paws. Their app makes it so easy to file a claim that I actually bother to do it, which is great because they also actually reimburse me for claims! The claim summary is really clear and their customer service responds quickly and politely if you have any follow up questions. My dog is a senior dog and when we renewed our policy after a year, they didn't kill me with rate increases either. Cannot recommend healthy paws enough!!
Insurer: Healthy Paws
By: Sarah
Unexpected Illness
I bought this policy thinking I would need it towards the end of life when the dog got older. My 1 1/2 year old dog simple wouldn't move and was whining in pain. I was terrified. After a lot of diagnostic procedures it was determined it had something to do with her joints. We were given medication but no real diagnosis. Luckily after a day or 2 the medication worked and she was back to normal and the bill was over $1400. VPI paid for most of it and I am grateful to have had the foresight to buy the insurance policy.
Insurer: Nationwide
By: Ann
Friendly, helper and efficient :)
One of our female cats had an emergency surgery due a pyometra. Since the first moment, the process had been easy. We have the "Healthy Paws app" just took a bill's picture with our phone, click in "send claim' and... DONE! Was amazing! Later, they emailed us, we check everything and in less than 2 weeks, we had the refund in our mailbox :) We have 4 cats and we totally recommended Healthy Paws insurance for every family who are looking for an insurance company.
Insurer: Healthy Paws
By: D&I
Wonderful service
Trupanion's service is amazing. I had a check from them within a week and they actually covered 90% as specified on the policy. No hassle, just great customer service.
Insurer: Trupanion Canada
By: Sharra
Wonderful service
Trupanion's service is amazing. I had a check from them within a week and they actually covered 90% as specified on the policy. No hassle, just great customer service.
Insurer: Trupanion
By: Sharra
great turnaround time
I have never filed a claim for my pet before and my first experience was a good one for sure. the wellness claim for is simple to complete and the turn around time on the claim review is terrific. I work for an insurance company and although I do not work in claims I would rate the response time as excellent.
Insurer: Embrace
By: Kim
Great Response
Your company responded quickly to my inquiries in to pre-approval for pending surgery for my female cat. When another problem was detected before her surgery could be scheduled, your coverage took care of most costs. Payment was received from the company once I submitted all invoices in a fairly reasonable time. Would recommend issuing one cheque rather than one for each invoice.
Insurer: Trupanion Canada
By: Sharon
Great Response
Your company responded quickly to my inquiries in to pre-approval for pending surgery for my female cat. When another problem was detected before her surgery could be scheduled, your coverage took care of most costs. Payment was received from the company once I submitted all invoices in a fairly reasonable time. Would recommend issuing one cheque rather than one for each invoice.
Insurer: Trupanion
By: Sharon
Excellent investment!
Trupanion has allowed me to take the best possible care of my pet without having to worry about the financial burdon. Trupanion has made the claims process easy and efficient. I'm so happy with their service- I recommned them to everyone with a pet and will always have insurance for all of my animals.
Insurer: Trupanion Canada
By: Lynne