208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Glad I have this insurance!
Easy forms to fill out and I like the ability to manage my account online.
Insurer: ASPCA
By: James
Very pleased wit Trupanion. Highly recommend it!
I am very pleased with Trupanion. Claims are processed in a timely fashion. The staff is professional and courteous. The communication between the company and insurer is excellant.
Insurer: Trupanion Canada
By: Dozer
Very pleased wit Trupanion. Highly recommend it!
I am very pleased with Trupanion. Claims are processed in a timely fashion. The staff is professional and courteous. The communication between the company and insurer is excellant.
Insurer: Trupanion
By: Dozer
Very impressed and well worth the money!
I was very impressed at the timing of payment and that they delivered on their word. The policy was easy to understand, affordable, and they lived up to their claims! I submitted a claim on 5/7/12, they had to request medical records, but payment was processed 5/15/12. A wise investment and I just bought a pretty basic plan only costing about $18 a month. Well worth it!
Insurer: Pets Best
By: D.M.,
Becoming Increasingly Frustrated with Service
I am becoming increasingly frustrated with the quality of the customer service provided by both the telephone reps as well as the claims processors. My claims are consistently being processed incorrectly with Embrace informing me that my claim is not covered when - in fact - it should be. Thereby requiring to make multiple phone calls and send multiple emails to receive the coverage that I have paid for. The avoidance and unwillingness to pay claims is almost equivalent to fraud. If you would like to chase your pet insurance company to claim monies truly owed to you, then please do choose Embrace.
Insurer: Embrace
By: Michelle
Unbelieveable.
This is not my first experience with pet insurance, and have to say that my previous experiences almost kept me from trying it again. I'm glad that I did, and that I chose Embrace. Although I probably shouldn't be, I have been surprised every time they have covered expenses that I have submitted reimbursements on. And they have covered them all - from laser eye surgery for a tumor to emergency procedures for bloat. Thank you, Embrace. You've earned a life-long customer!!
Insurer: Embrace
By: Michelle
AWESOME!
I was originally going to sign up for one of those larger pet insurance companies that you hear about often. But I decided to be thoughtful and do some research. Healthy Paws ended up rising to the top based on the criteria I had. I wanted a company that had high satisfaction scores from clients, covered illnesses/sicknesses, were responsive and most importantly treated me like a person. Not only did Healthy Paws meet these criteria but they also had an added benefit - they actually care about my pet. When I have submitted claims they actually ask how my dog is doing! What insurance company does that? In addition, they have consistently processed my claims in under a week! I absolutely love Healthy Paws and will use them for all my future pets.
Insurer: Healthy Paws
By: Renate
Emergent Gastro Surgery
Healthy Paws saved us thousands of dollars after our 6 month old puppy had to have an emergent surgery, at a specialty facility, after hours. We love that we were not restricted to specific facilities/treating vets by the insurance company. Within 2 weeks we were reimbursed the majority of the money. We are so thankful that our friends had recommended Healthy Paws
Insurer: Healthy Paws
By: Kathleen
Pets Best is the Best of Four Tried
I have had pet insurance since 1993 from VPI to AKC Pet Healthcare and Pets First. I currently have 3 Mastiffs covered by Pets Best for less than it costs for one with AKC Pet Healthcare. Unlike most pet insurance companies, Pet's Best is easy to use and claims are reimbursed in a timely manner. My vet often asks who I recommend and I have no trouble telling him Pet's Best.
Insurer: Pets Best
By: Caroline
Embrace is the best!
Our dog was diagnosed with Addison's disease last year and without Embrace we would be swimming in a sea of bills. Not only is our dog healthy and happy, we have less worries about all the visits to the vet to keep him healthy. The best decision we ever made was to get insurance from Embrace for him.
Insurer: Embrace
By: Jessica