208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
I had to take my dog Lucy in to the ER on Sunday for a foxtail that she had lodged up her nose. I submitted the claim for her on Monday morning, June 11, via fax and within 5 min. I received a confirmation via e-mail that they had received the claim and would process. The very next day, June 12, I received another e-mail stating that my claim had been processed and that my reimbursement was on the way to me via mail. I am extremely impressed with the service I received on my claim. Great job.
Insurer: Pets Best
By: Jennifer
Great service
Excellent service, I will definately recommend them to all my pet owner friends.
Insurer: Trupanion Canada
By: Laura
Great service
Excellent service, I will definately recommend them to all my pet owner friends.
Insurer: Trupanion
By: Laura
Great Pet Insurance Company!
I want to thank Embrace for the very quick response to my first claim on my cat, Sweetie. They corresponded with me by email and asked for her health records since I had just enrolled her. I had my Vet fax them and received an acknowlegement by email. I was amazed at how responsive Embrace was. I had another pet insurance, VPI, when I had my dog but they were no where near as responsive as Embrace. It is a wonderful feeling knowing that Embrace cares about their customers and respond so timely. In this age of lack of consideration of customers time, it is great to find a company that provides outstanding customer service! Thanks.
Insurer: Embrace
By: Patricia
Beware
I have had Pet's Best insurance for about a year now. My 7 year old cat recently started urinating outside of the box, which is unusual for her. I took her to my vet who wanted to rule out medical conditions, such as diabetes, urinary tract infections, etc. We did some lab and some radiographs. Turned out to be strictly behavioral due to some changes in the household. I submitted my claim to Pet's Best, but was denied due to the condition being behavioral. I understand they dont cover behavioral conditions, however, we were trying to make sure she didnt have a medical condition. Maybe next time ill have my vet just lie and say its something so i can get reimbursed. Not very happy
Insurer: Pets Best
By: Treefrogbookie
Pet Health insurance
Although my pets are healthy it gives me peace of mind to know that when I do need insurance for my "fur children" I have it. ASPCA has been reasonably priced and the service is great.
Insurer: ASPCA
By: Beth
I an glad I purchased ASPCA Pet Insurance
ASPCA is fair and responsive in a timely manner
Insurer: ASPCA
By: Nancy
Good Insurance
I've had my Scotties and Scottish Fold cats insured since the 90s. Always had good service. I've no experience w/any other pet insurers so I really can't compare. I am active in several breed rescues and I always talk about and recommend Petshealth
Insurer: ASPCA
By: Lee
the best investment for jaxson and us
I've been very pleased with embrace. Our puppy, jaxson was very sick for three months trying to find out what caused his Illness. Embrace was always there. When I sent a claim in, they would get a response right away and they actual cared about Jaxson and alwasy asked how he was doing. I would highly recomend Embrace Pet Ins. Thank You Tom & Lisa
Insurer: Embrace
By: thomas
Switching back to VPI
my friend raved about pets best, but I have had no luck with them at all. I'm switching back to VPI. yes on paper PetsBest seems great, but they nickel and dime you at every corner possible, and they're so difficult to get $ back from. You have to write almost an essay for everything the dog needs, and so far, even though I've had the basic procedures that are "supposed" to be covered under my plan, they find a loophole to not pay me. VPI never did that, and it was so easy, I just faxed them my reciept, and VPI would send me a check. So far my pup and i purchased the most expensive plan too, out of the $400 I submitted, I only got $10 back, saying they will only cover the fecal test. I would not recommend them, This is what I get for swtiching and trying to save a couple bucks.
Insurer: Pets Best
By: Disappointed