217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First time claim
I recently submitted my first claim through Trupanion for my cat, and the process was very easy! My vets office had me sign the paper, and my cats vet filled out the information regarding why I had to bring in my cat. They sent it in, and I was notified by email and phone was everything was received. It was my first claim so there was about a two week waiting period. Once everything went through, I received an email about the claim. I contacted Trupanion by phone for some questions, and they were very good about answering them. When I finished asking questions, the agent on the phone with me then asked how my cat was doing. A small gesture, that I was grateful for! I've since had direct deposit added, and a new claim for blood work, and urine sample were refunded quickly! Really easy to work with, and fast responses. I highly recommend them!
Insurer: Trupanion Canada
By: Julia
First time claim
I recently submitted my first claim through Trupanion for my cat, and the process was very easy! My vets office had me sign the paper, and my cats vet filled out the information regarding why I had to bring in my cat. They sent it in, and I was notified by email and phone was everything was received. It was my first claim so there was about a two week waiting period. Once everything went through, I received an email about the claim. I contacted Trupanion by phone for some questions, and they were very good about answering them. When I finished asking questions, the agent on the phone with me then asked how my cat was doing. A small gesture, that I was grateful for! I've since had direct deposit added, and a new claim for blood work, and urine sample were refunded quickly! Really easy to work with, and fast responses. I highly recommend them!
Insurer: Trupanion
By: Julia
Easy, fast, & customer service was sympathetic
My dog had a tumor on his hind leg that had to be removed. My dog also had to undergo surgery for this procedure. After I filed the claim, I received e-mail statuses on the issue - letting me know that they have received my claim, that they are reviewing it, that the reimbursement check was mailed, etc. Customer service even reached out to me at the end, via e-mail, asking how my dog was and to "give him a hug" for them - how sweet! I was so glad I chose this company for my dog - it is by far the best.
Insurer: Healthy Paws
By: Maria
So Happy with Claim Process and Reimbursement
Great service. Easy claim submittal process and fast review and reimbursement. Thank you.
Insurer: Pets Best
By: Laurel
Best pet insurance company!
Healthy Paws is the best!! The claim process is so easy, takes 2 minutes to lodge your claim online. Check received within a week. My dog recently had a serious accident and Healthy Paws have been so understanding and caring through the whole process. They made the claim process so smooth and easy that it left me the time to concentrate on my dog and not my finances. Also, unlike many other insurance companies, they cover hereditary conditions. Choose Healthy Paws - I promise you wont be disappointed!!
Insurer: Healthy Paws
By: james
cost of pet care
My 2yr old Doberman has had various issues. They are very costly and without Trupanion Insurance would have been impossible to treat and cure. This is the 1st time I got pet insurance and am so thankful that I chose Trupanion. You have an instant "eash button" with trupanion. Thank you Trupanion
Insurer: Trupanion Canada
By: Cynthia
cost of pet care
My 2yr old Doberman has had various issues. They are very costly and without Trupanion Insurance would have been impossible to treat and cure. This is the 1st time I got pet insurance and am so thankful that I chose Trupanion. You have an instant "eash button" with trupanion. Thank you Trupanion
Insurer: Trupanion
By: Cynthia
I am delighted at the service I am receiving.
I would like to say, I am delighted with the service for my pets. It's fast and I feel I am in real good hands. I would recommend Embrace to all pet owners.
Insurer: Embrace
By: Irma
Best Customer Service EVER!!!
We were very impressed by the GREAT level of service we received. The claim process was quick and easy.
Insurer: Trupanion Canada
By: Jennifer