217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not good
Nice people but disagree with the decisions on my claim, my kitty had cancer was not eating and they said the loss of appetite was a preexisting condition because he had a loss of appetite prior. Loss of appetite is not condition that was a result of the condition and of course anytime animals or people get sick they have a loss of appetite.
Insurer: Embrace
By: terese
Pet Insurance at its best
It was an incredible relief to be able to treat our sick puppy without having to think about whether we could afford the recommended course of treatment. We have had pet insurance before, but Trupanion was quicker and more efficient than other companies we have used. Puppy is fully recovered and we are very happy we chose Trupanion.
Insurer: Trupanion Canada
By: Olga
Pet Insurance at its best
It was an incredible relief to be able to treat our sick puppy without having to think about whether we could afford the recommended course of treatment. We have had pet insurance before, but Trupanion was quicker and more efficient than other companies we have used. Puppy is fully recovered and we are very happy we chose Trupanion.
Insurer: Trupanion
By: Olga
Worst Service I Have Recieved
This is the worst experience I have had with a pet insurance company. I have had to deal with extremely rude customer service representatives and it took these people a month to resolve this. I called and spoke to ONE nice representative and she submitted my info to her supervisor.Their service was extremely poor and disappointing.
Insurer: Pets Best
By: L
Excellent Experience, Love Embrace!!
I have a brand new puppy, Cody. My vet suggested pet insurance, after doing some.research I found Embrace. They cover well visits, neutering and even a microchip. I went for Codys second wellness visit, totalling $186 on Monday July 7th, today July 14th My reimbursement is in my account via direct deposit!!! I sent one time, what was instructed on the forms and I already have my reimbursement back! Also upon signing up I had a few questions and the rep on the phone was exceptionally sweet! A+ from Cody and me!!
Insurer: Embrace
By: Kristina
Disappointed with Embrace
I was told my NonPrescription enzymes would not be covered because the ingredients are regulated by the FDA - in fact the ingredients themselves are NOT regulated by the FDA - there are many digestive supplements not regulated by the FDA and EnzymeDiane is one that is NOT regulated. Amalyse and lipase themselves are not regulated as the adjuster said only prescription enzymes are regulated by FDA - because of Embrace's error on this I was forced to cancel my policy - will not recommend embrace pet insurance
Insurer: Embrace
By: Madelon
Lightening quick $ reimbursement!
Trupanion made the claim process very easy, and I was thrilled that my reimbursement check was issued the very next day!
Insurer: Trupanion Canada
By: Julie
Lightening quick $ reimbursement!
Trupanion made the claim process very easy, and I was thrilled that my reimbursement check was issued the very next day!
Insurer: Trupanion
By: Julie
Very professional
Handled claim quickly and were very courteous.
Insurer: Trupanion Canada
By: Tony