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Generally happy with this insurance
Generally happy with this insurance. However they offer a dental allowance of $1000. Nowhere does it say that the deductible has to be met before being reimbursed for dental. It appears as a separate allowance on the policy. Had my dogs dental done last month expecting to be reimbursed the 1000 only to be told that the deductible had to be met first. The deductible is as much as the procedure. So what is the point of offering dental? If you have an otherwise healthy pet and don’t meet the deductible you won’t get the dental allowance. Very misleading and frustrating 😡
Insurer: Embrace
By: Kathy Haarer
Extremely prompt and helpful!
I have a 2 year old pup and have found the customer service representatives at Embrace to be extremely helpful and pleasant, Assistance is readily available when you need them. Reimbursements are extremely fast as well. I am grateful for Embrace pet insurance.
Insurer: Embrace
By: Stephanie Clark
Great Company and I am very impressed.
I am very impressed once again with the kindness of Embrace customer service people, and the speed which my last vet bill for my cat went through at Embrace claims. Thank you Embrace Insurance and Staff. Sincerely, Kristi Brockman.
Insurer: Embrace
By: Kristi Brockman
Healthy Paws
I’m very satisfied with their service, it provides peace of mind when your pet has health issues. It’s so easy to submit claims and get prompt payment . Takes some of the stress and worry out when your best friend is ill.
Insurer: Healthy Paws
Veterinarian: Howell Animal Hospital Surgical and Diagnostic Center
By: Joanne
Healthy Paws is great!
I signed up with Healthy Paws because of highly rated reviews from pet owners. My dog had a torn knee ligament and needed TPLO surgery. He is a big boy, quite heavy. The recovery was painful. Healthy Paws made everything easy for me. The claim submission process and document upload submission was very easy. They reimbursed me in no time and with no hassle. They even sent a follow up email to make sure Tesla is doing ok. It meant a lot! I highly recommend Healthy Paws!!
Greatest pet insurance experience!
As with all insurance, you always hope you won’t need to use it! But when my cat, Joey, needed surgery, MetLife insurance was there! They covered Joeys medical bills, medications, and follow-up therapy under my policy. The representatives were always kind and caring.
Insurer: MetLife
By: Joanne
Don't waste your money
Don't waste your money. I got the highest amount of coverage possible supposed to get 90% reimbursement but on a bill for $150 I got $10. back and 2 out of 4 claims have been denied one for $364 saying not eligible for reimbursement. They will find a reason to deny your claim every time. so don't waste your money
Insurer: Spot
By: Wendy Marotz
First time claim,somewhat disappointed
Rate was increased prior to my first claim. Made first claim Feb 2025, Many exclusions, a lot of charges going towards deductibles.
Insurer: Pets Best
By: Diane
They handle Claims quickly
They handle Claims quickly. If I have to call, representatives are so friendly and patient and helpful. Can’t say enough good things about this company so glad I have insurance with SPOT!
Insurer: Spot
By: Elise
Don’t understand why you would ask for…
Don’t understand why you would ask for a survey or review when I still haven’t received a response if the insurance is excepted and a plan is administered, it should be done after the results
Insurer: Nationwide
By: Pablo Collazo