218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast response time.
I turn in a claim form in every two weeks for my dog that has hip dysplasia Ann are usually get a check back within 7 to 10 days
Insurer: Trupanion Canada
By: Lisa
Fast response time.
I turn in a claim form in every two weeks for my dog that has hip dysplasia Ann are usually get a check back within 7 to 10 days
Insurer: Trupanion
By: Lisa
Outstanding service by an insurance company
Having had two Dobermans over past decades, each pet developing critical illnesses in the last 2 years of their lives (up to ages 13 and 9½ respectively), we are acutely aware of the thousands of dollars required to provide proper and kind care for our dear pets. So we immediately acquired pet insurance when we adopted our 8-week-old Standard Manchester Terrier in 2011. As pensioners, we needed pet insurance coverage in case of any further critical and catastrophic illnesses or accidents like we had endured with our previous pets. Before selecting a pet insurance company to suit our specific needs and budget, I made thorough comparisons with other companies. We also received from our vet a recommendation to enroll with Trupanion. Trupanion appeared to us to be the most economical, reasonable, and caring company. Our experience with Trupanion’s service: exceptionally prompt responses and detailed updates during the claims process; supportive messages at worrisome times; very fair and really fast payments (cheques issued within only a few days from the date of claiming!); no hassles like those too often received from most human insurance companies; very friendly and clear explanations in reply to any questions whatsoever, whether by email or phone. Every time at the local dog park or elsewhere when someone mentions pet insurance, I highly recommend Trupanion to them. I provide other pet lovers with my summary about how the plan works and about how excellent the Trupanion website is where they can easily see for themselves the terms and can quickly estimate the costs to suit their own needs. This endorsement of Trupanion service happens quite often, even in our visits to veterinarians. I am a highly satisfied customer and, as you can see, an active advocate of Trupanion. Unfortunately, our Manchester has had two conditions (anal gland abscess; liver toxicity) during the past year that required us to request assistance from Trupanion, but fortunately we were enrolled for their insurance coverage.
Insurer: Trupanion Canada
By: Farrell
Outstanding service by an insurance company
Having had two Dobermans over past decades, each pet developing critical illnesses in the last 2 years of their lives (up to ages 13 and 9½ respectively), we are acutely aware of the thousands of dollars required to provide proper and kind care for our dear pets. So we immediately acquired pet insurance when we adopted our 8-week-old Standard Manchester Terrier in 2011. As pensioners, we needed pet insurance coverage in case of any further critical and catastrophic illnesses or accidents like we had endured with our previous pets. Before selecting a pet insurance company to suit our specific needs and budget, I made thorough comparisons with other companies. We also received from our vet a recommendation to enroll with Trupanion. Trupanion appeared to us to be the most economical, reasonable, and caring company. Our experience with Trupanion’s service: exceptionally prompt responses and detailed updates during the claims process; supportive messages at worrisome times; very fair and really fast payments (cheques issued within only a few days from the date of claiming!); no hassles like those too often received from most human insurance companies; very friendly and clear explanations in reply to any questions whatsoever, whether by email or phone. Every time at the local dog park or elsewhere when someone mentions pet insurance, I highly recommend Trupanion to them. I provide other pet lovers with my summary about how the plan works and about how excellent the Trupanion website is where they can easily see for themselves the terms and can quickly estimate the costs to suit their own needs. This endorsement of Trupanion service happens quite often, even in our visits to veterinarians. I am a highly satisfied customer and, as you can see, an active advocate of Trupanion. Unfortunately, our Manchester has had two conditions (anal gland abscess; liver toxicity) during the past year that required us to request assistance from Trupanion, but fortunately we were enrolled for their insurance coverage.
Insurer: Trupanion
By: Farrell
In need of our dog insurance
We are so sad to report that the first time needing your help you threw us to the curb. You delayed the claim by requesting the same paperwork over, and over. Josh got involved, and it got worse. He was requesting paperwork from a vet, he had, and a vet we left. Than finely I called, and told you I was going to sue you for fraud, and then Chris got the claim processed. We are going after all past premiums paid to you by us for the other 3 dogs. We have been advised that we are in title to a full refund. My husbands attorney is for the LA Dodgers. We paid you over $131.00 a month, and all you owed was $120.00 very sad what you did to us.
Insurer: Embrace
By: Brenda
great customer service, for me the best insurance
My dog has cancer for a year now. She has been on chemo, she handles it very well. Without Trupanion we could not afford the treatments and lab work. Thank you!!!!!
Insurer: Trupanion Canada
By: Gabriella
great customer service, for me the best insurance
My dog has cancer for a year now. She has been on chemo, she handles it very well. Without Trupanion we could not afford the treatments and lab work. Thank you!!!!!
Insurer: Trupanion
By: Gabriella
Outstanding service and great love for my dog
Trupanion has always gone above and beyond when it comes to the care of my Akita, Panda. He suffers from degenerative bone disease and Trupanion has been nothing less than spectacular with his care. I recommend them all the time to anyone who's looking for great pet insurance.
Insurer: Trupanion Canada
By: Francisco
Outstanding service and great love for my dog
Trupanion has always gone above and beyond when it comes to the care of my Akita, Panda. He suffers from degenerative bone disease and Trupanion has been nothing less than spectacular with his care. I recommend them all the time to anyone who's looking for great pet insurance.
Insurer: Trupanion
By: Francisco