219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Grateful for embrace
Beggar, my 9 year old lab mix ended up in the icu with diabetic ketoacidosis and a bladder infection. The customer service has been outstanding. I was reimbursed quickly with no hassle.
Insurer: Embrace
By: Susan
Why can't human insurance companies b like this?
Our 18 month old Cavalier King Charles spaniel, Mr Bill, has hip dysplasia along with a torn ACl and luxating patella. We met the $500 deductible before surgery. Healthy Paws paid me 90 percent of the total bill!! Surgery cost $4100 and I expected them to review and decide on each line item. Instead they actually paid 90 percent of the total within one week. amazing! Then they emailed asking how Mr. Bill is doing. Wow, an insurance company that really cares!!!! I cannot recommend enough. I am telling all my friends and vets!!
Insurer: Healthy Paws
By: Linda
Fantastic
It is a snap to be able to download the claims form, and have my vet fill it in. Everything can be done online. If I need to phone, I get the same courteous and help from your agents. Every I deal with you every thing is done speedily, and I have also recommended your company to many people that I know who has animals.
Insurer: Trupanion Canada
By: Gay
Fantastic
It is a snap to be able to download the claims form, and have my vet fill it in. Everything can be done online. If I need to phone, I get the same courteous and help from your agents. Every I deal with you every thing is done speedily, and I have also recommended your company to many people that I know who has animals.
Insurer: Trupanion
By: Gay
PHOENOMENAL!
My dog had his surgery on Tuesday, I emailed the claim form in to Trupanion on Wednesday morning. I had the approval by Wednesday afternoon and the cheque arrived in the mail on Friday. I could not have been more impressed.
Insurer: Trupanion Canada
By: Heather
PHOENOMENAL!
My dog had his surgery on Tuesday, I emailed the claim form in to Trupanion on Wednesday morning. I had the approval by Wednesday afternoon and the cheque arrived in the mail on Friday. I could not have been more impressed.
Insurer: Trupanion
By: Heather
Don't waste your money.
I have a 6 year old cat that had rarely vomited for hairballs. I had mentioned it at a doctor visit before I got this policy but wasn't concerned as it was rare and she never stopped eating. Shortly after getting this policy, she had an incident where she was vomiting a lot and I was concerned for her health. I filed a claim for the doctor visit and was denied by Trupanion because they felt it was a pre-existing condition. Even after an appeal and a letter from the vet stating that it was unrelated, the claim was denied. I let the matter drop and she was fine for over a year. She then started having a vomiting episode and this time stopped eating altogether. Again, the claim was denied...even after over a year of no problems. I have summarily cancelled this policy and will never recommend this company to anyone. It certainly did not help me in any way and I felt that it was a huge waste of time and money. You are better off putting aside $30 to $50 a month and using that to pay the vet directly.
Insurer: Trupanion Canada
By: Rob
Excellent
They have been great about coverage and accepted my dog who was around 7 at the time. This time was an emergency vet visit when she hurt her paw. The only problem was I had a lump removed during my trial period which turned out to be a mast cell tumor so no cancer items are covered. Learn from my mistake and get the insurance before you need it! They more than made up for it by covering my dogs acl surgery! Great company!!!
Insurer: Embrace
By: Jennifer
Life saver
I've had very good experiences with Healthy Paws. I've had two 'catastrophic' events with my pet, and Healthy Paws helped make both situations much less stressful. They were very responsive, and the front end stuff (paperwork, etc.) was minimal. One caveat: My pet came to me from the shelter with different insurance. I'm not sure I would have changed away from that insurance if I knew that the viral respiratory condition he was diagnosed with while under the initial insurance would then be considered a preexisting condition by Healthy Paws. My pet gets a lot of colds that are not covered because it turns out the preexisting viral infection makes him more prone to them (I did not know this at the time I switched insurance companies). But aside from this one difficulty, I've had a flawless experience with Healthy Paws. Especially with my latest claim, that involved very expensive emergency surgery - for which I was absolutely not financially prepared. In a nutshell: Friendly. Easy. Quick.
Insurer: Healthy Paws
By: Sangeetha
Relief sought, relief fullfilled
When taking out a pet insurance policy on a nine and half year old dog, one might have certain skepticism as to how an underwriter might perform. We chose Embrace on the recommendation of a pet owning friend working in the insurance industry. Within three months Austin was diagnosed diabetic and a short time after had to have a cancerous tumour removed. On going treatment for both continues. Embrace has been true to its word / contract and timely in processing and paying on claims.Yes, we would certainly recommend this carrier. Giuseppe and Keith
Insurer: Embrace
By: Keith