5
out of 5
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5
out of 5
Healthy Paws insurance is professional, responsive, and exceeds my expectations of an insurance company
We've had dogs all of our life but never had insurance. My wife researched getting a new puppy a year and a half ago and due to the time and effort she put in decided to get Pet insurance. I contacted numerous companies and it always seemed the agent was reading from a script. When I called Healthy Paws I was talking to someone who genuinely cared about "Finley" and his well being. After a year, no major issues, and never reached our deductible (which we chose). This year Finley became violently sick in a short period of time. After ER and Vet visits he was diagnosed with Addison's disease which is extremely rare in young dogs. The Vet bills mounted quickly for treatments, sonogram, consultation....After collecting about 6 different bills I scanned them and submitted them through their easy to use Website. To my astonishment I received notice in 1 day that our claim had arrived. In 3 days our claim was funded and we soon received checks! I've never exprienced an insurance company respond so quickly - no questions, no hedging, just incredibly fast service. We couldn't be happier with Healthy Paws and would recommend them highly to any pet owner.
- INSURER: Healthy Paws
- POSTED: 12/28/2021
- BY: Doug
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
5
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5
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5
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Because I just had the opportunity to chat with a very helpful customer service agent and so far am overall pleased with my Trupanion service.
Because I just had the opportunity to chat with a very helpful customer service agent and so far am overall pleased with my Trupanion service.
- INSURER: Trupanion
- POSTED: 12/28/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified