215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Customer Service
A claim was overlooked, and deemed as not payable. I called to have this adjusted, and it was taken care of the same day with a refund on the way.
Insurer: Embrace
By: Nancy
BEST Plans Offered
I am amazed at how quickly I receive funds into my bank. Your wellness plan encourages me to follow the vet needs of my pet...and still I have insurance for their safety needs. Way better than any other plan I have tried in the past. Thank you for the options and savings offered!
Insurer: Embrace
By: Linda
Price Increases
The service I get from Trupanion overall is great. My vet puts my claims in electronically and I get notified of the coverage within the same day. This is great as have a recurring prescription for my Dane named Aries. I only have to pay the difference now instead of the whole bill and having to wait to be reimbursed. My only worry is as the premium has increased twice on me, I am now worried as I approach $100.00 a month I may soon be getting priced out of what I can afford. Then my Pet will suffer if I have to cancel the premium.
Insurer: Trupanion Canada
By: Ryan
Price Increases
The service I get from Trupanion overall is great. My vet puts my claims in electronically and I get notified of the coverage within the same day. This is great as have a recurring prescription for my Dane named Aries. I only have to pay the difference now instead of the whole bill and having to wait to be reimbursed. My only worry is as the premium has increased twice on me, I am now worried as I approach $100.00 a month I may soon be getting priced out of what I can afford. Then my Pet will suffer if I have to cancel the premium.
Insurer: Trupanion
By: Ryan
Fabulous company
Trupanion far surpassed my expectations. The staff are all very friendly, caring and helpful individuals that made a difficult time much easier to get through. Our interactions were not just about money, but the staff truly cared about what we were going through at the time. Thank you to all for their help and support.
Insurer: Trupanion Canada
By: Pamela
Fabulous company
Trupanion far surpassed my expectations. The staff are all very friendly, caring and helpful individuals that made a difficult time much easier to get through. Our interactions were not just about money, but the staff truly cared about what we were going through at the time. Thank you to all for their help and support.
Insurer: Trupanion
By: Pamela
Great and transparent benefits; easy to use app
After my other company's insurance policy lapsed, I decided to find a new company or else not get insurance anywhere as I was tired of every single claim being difficult to file and then always being an exception. Enter Healthy Paws. Their app makes it so easy to file a claim that I actually bother to do it, which is great because they also actually reimburse me for claims! The claim summary is really clear and their customer service responds quickly and politely if you have any follow up questions. My dog is a senior dog and when we renewed our policy after a year, they didn't kill me with rate increases either. Cannot recommend healthy paws enough!!
Insurer: Healthy Paws
By: Sarah
Unexpected Illness
I bought this policy thinking I would need it towards the end of life when the dog got older. My 1 1/2 year old dog simple wouldn't move and was whining in pain. I was terrified. After a lot of diagnostic procedures it was determined it had something to do with her joints. We were given medication but no real diagnosis. Luckily after a day or 2 the medication worked and she was back to normal and the bill was over $1400. VPI paid for most of it and I am grateful to have had the foresight to buy the insurance policy.
Insurer: Nationwide
By: Ann
Friendly, helper and efficient :)
One of our female cats had an emergency surgery due a pyometra. Since the first moment, the process had been easy. We have the "Healthy Paws app" just took a bill's picture with our phone, click in "send claim' and... DONE! Was amazing! Later, they emailed us, we check everything and in less than 2 weeks, we had the refund in our mailbox :) We have 4 cats and we totally recommended Healthy Paws insurance for every family who are looking for an insurance company.
Insurer: Healthy Paws
By: D&I
Wonderful service
Trupanion's service is amazing. I had a check from them within a week and they actually covered 90% as specified on the policy. No hassle, just great customer service.
Insurer: Trupanion Canada
By: Sharra