218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws is the best
I have really enjoyed my experiences with Healthy Paws. I've been a customer for 4 years now. They are quick to respond, customer service is top notch, and they are very clear with billing and reimbursement. The app is also very easy to use and makes processing claims a breeze. They also follow up to check on how my dog is doing when I submit a claim. Love Healthy Paws!
Insurer: Healthy Paws
By: April
UNSATISFIED CUSTOMER
I HAVE HAD THIS PLAN FOR MY TWO DOGS FOR OVER A YEAR. EVERY CLAIM I SUBMITTED, I RECEIVED SOME EXCUSE FOR NON COVERAGE. I OF COURSE WAS WELL PASY MY DEDUCTIBLE, BUT THEY ALWAYS CAME BACK WITH ANOTEHR REASON THEY COULDNT PAY THE CLAIM. AFTER 8 PLUS DENIALS, THEY THAN RAISED MY PREMIUM BY $50 PER MONTH WITHOUT HAVING PAID A DOLLAR IN RETURN. WILL NEVER USE THEM AGAIN AND PLAN TO LET EVERYONE INC. BBB KNOW HOW THIS COMPANY WORKS. VERY UNSTATISFIED
Insurer: Embrace
By: SARAH
Trupanion - best pet insurance!
I was very pleased with Trupanion pet insurance after submitting a claim for my 7 yo dog. They were very professional, answered all my questions when I called, contacted the veterinarian (s) promptly, emailed me to let me know the staus of the claim, and made a determination as to reimbursement within 2 to 3 weeks.
Insurer: Trupanion Canada
By: Ellin
Trupanion - best pet insurance!
I was very pleased with Trupanion pet insurance after submitting a claim for my 7 yo dog. They were very professional, answered all my questions when I called, contacted the veterinarian (s) promptly, emailed me to let me know the staus of the claim, and made a determination as to reimbursement within 2 to 3 weeks.
Insurer: Trupanion
By: Ellin
Great Service!!!!!
I love the fact that customer service reps call to follow up on claims and any discrepancies that their might be on the account. Also I have been called as a follow up to appointments I have taken the dog to. The clinic also treats my dog so great and caring.
Insurer: ASPCA
By: Wendy
Everything You Could Ask For
ASPCA Pet Insurance ensures that I have the financial means to provide all of the essential veterinary care needed by my Cocker Spaniel. My pet has had numerous medical issues over the years, including treatment for colitis, the removal of a fatty tumor, and monthly shots for arthritis. ASPCA Pet Insurance has always provided prompt reimbursement at the contracted rate. Their customer service is exemplary, always caring and supportive.
Insurer: ASPCA
By: Eleanor
Great Customer Service
Diagnosed on a Tuesday, in surgery on Thursday, and had 80% of claim paid a week later! Wellness claim took a week longer. Overall great customer service and quick payment. Customer service reps are always courteous and know their stuff! Thanks Embrace.
Insurer: Embrace
By: Stephanie
Amazing Customer Service and Speedy Claim Refunds
I have been a Embrace policy holder for my two dogs for a few years, after leaving another insurer. I have been so impressed with their response time, updates on claims and claim refund speed. My older dog torn her ACL in August and a TPLO was recommended after a thorough assessment, but it came with a high cost. Embrace put me at ease with a pre-procedure claim -- knowing her surgery would be covered was a huge relief, and the customer service representative I emailed with was so prompt and very kind and sympathetic to our situation.
Insurer: Embrace
By: Nicole
Reimbursed after 2 weeks of submitting my claim!
Very pleased with the level of care and with how quickly I got my reimbursement. I also liked that a rep called me to see how my Pitbull mix was doing after his bet appointment.
Insurer: ASPCA
By: Judith
Fast and easy transactions!
I was skeptical about pet insurance when I started and for sure the first company I signed up with was a joke. But I have been with PetsBest for about 6 years now and have had every claim paid quickly and effeciently!
Insurer: Pets Best
By: linda