219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace Pet Insurance easy to do business with.
Wish my own healthcare was this easy. Was able to easily submit claim online, response time was phenomenal, and they paid per policy as advertised. Communication was excellent letting me know they received / reviewing claim and they immediately let me know of final status. 1 week from start to finish! 😀
Insurer: Embrace
By: A.
They refuse to cover anything - waste of money
I had high hopes for this insurance and signed up both my cats for it. The very first claim for each cat was denied, for ridiculous reasons. I am going to switch to another provider.
Insurer: Pets Best
By: helen
Very satisfied with Pets Best
I have been with Pets Best since 2009, and overall my experience has been a very good one. The representatives are very pleasant, I get reimbursed in a short amount of time, and to have this insurance gives me reassurance in affording my dogs' healthcare. I find Pets Best costs to be reasonable, as compared to other companies. It's essential to have Pet Coverage, because we all know how expensive a vet visit can be.
Insurer: Pets Best
By: Michelle
We could not be more satisfied overall
Trupanion was outstanding in responding to and approving significant charges for both emergency vet treatment and followups with our regular vet. All on our contacts with Trupanion have been excellent...professional, courteous and efficient. Again, we could be more pleased/satisfied with their coverage and response. We recommend the company highly.
Insurer: Trupanion Canada
By: Jack
We could not be more satisfied overall
Trupanion was outstanding in responding to and approving significant charges for both emergency vet treatment and followups with our regular vet. All on our contacts with Trupanion have been excellent...professional, courteous and efficient. Again, we could be more pleased/satisfied with their coverage and response. We recommend the company highly.
Insurer: Trupanion
By: Jack
Very Disappointing
Having worked in the veterinary industry for over 20yrs I have had experience with many different pet insurance companies and have insured my own personal pets also. This is by far one of the worst insurance companies I have ever dealt with. There is ZERO client loyalty, they are disorganized and severely lack in the customer service aspect. In addition to continually penalizing clients when they actual utilize their insurance for its intended purpose by increasing rates or deductibles,and decreasing co-insurance ( the amount they are willing to pay out on a claim) , they seem to have a surplus of funds allowing them to "pay it forward" ( aka use our monthly premiums ) to other people's pets who are not already insured as a marketing strategy! I would recommend ANY OTHER insurance provider over this company, and when asked why by my clients I am happy to explain.
Insurer: Petsecure
By: Angela
Highly Impressed
I was highly impressed. My poor puppy was having bouts of bloody diarhhea and loss of appetite. I took him to vet and he was diagnosed with giardia. An overnight stay, fluids and meds, he was back to normal in no time. I was expecting the process to be a pain but it was seamless. I was highly pleased. Claim submission process was a piece of cake. They kept me updated with messages in my account and ultimately processed my claims and I received my reimbursements via direct deposit in a little over a week. Thanks so much!
Insurer: Embrace
By: Jenni
Very satisfied customer.
Embrace made a tough situation that much better with a smooth payment process and great customer service.
Insurer: Embrace
By: Matt