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Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Greatful!
When I adopted 2 kittens, I made sure I would have health insurance for my kittens while they are young. I am glad I did. One of my cat had an UTI and reoccured in a few month. Our vet recommended PU surgery which costs $1800. In a few days I sent the invoices to Healthy Paws, they already took care of my claim and reimbursed me within a week. I would recommend to anyone!
Insurer: Healthy Paws
By: Kate
UPDATE ON 10/15 REVIEW FOR SEMI, THE SIAMESE
All issues involving non-payment of Semi's bills have been resolved. I have to say that the representatives, including Geraldine, have gone out of their way to expedite payment of all claims ( which were quite modest) given the extensive testing Semi received. Geraldine called my home today to inquire about Semi, who was finally diagnosed with an allergy of unknown origin and who is completing a course of prednisone and is now on a very expensive Hypoallergenic Prescription diet (along with my other three cats, as they share a food bowl.) My suggestion is that all pet owners take home copies of the vet's notes so that they can be faxed or e-mailed along with the claim. If the pet has been treated in the last 18 months, these notes should also be included. It is disappointing that Pets Best does not cover prescription foods. Semi (and her cat friends) are now on Royal Canin HP, which costs $56.00 for a 7.7 pound bag and $115.00 (with vet discount) for a 17 pound bag.
Insurer: Pets Best
By: Judith
Truly the best pet insurance!
My 6 year old labradoodle was diagnosed with elevated liver enzymes. He had to do a few blood work which were really expensive. Thank goodness we have PetsBest insurance. It really helps to get coverage for your pet. This is a very good pet insurance company. I'm so happy we have coverage for our dog. Thank you, thank you, thank you!!!
Insurer: Pets Best
By: Lucy
Wellness coverage/claim
So glad I got a wellness policy. Dog was spayed & bought heart worm & flee & tic meds. Filing claim was simple and received a response each step of the way. Took 2 days for claim to be processed and reimbursed by direct deposit. Easy process & definitely recommend.
Insurer: Embrace
By: Dana
fantastic
I wish my health insurance company was as well run as yours.
Insurer: Trupanion Canada
By: Susan/Howard
fantastic
I wish my health insurance company was as well run as yours.
Insurer: Trupanion
By: Susan/Howard
Another Fast Response
For the second time this year, our dog needed extensive diagnostic work, and as before Embrace had full payment deposited into my bank account within jusr a few days. They do a great job.
Insurer: Embrace
By: Wayne
Reimbursement in a timely manner!!
Very good service! claims were processed quickly. Be sure to clarify how reimbursement is calculated- I had a little trouble with that. And find out from your vet WHO will be sending the claims.
Insurer: Trupanion Canada
By: Jan
Reimbursement in a timely manner!!
Very good service! claims were processed quickly. Be sure to clarify how reimbursement is calculated- I had a little trouble with that. And find out from your vet WHO will be sending the claims.
Insurer: Trupanion
By: Jan
Many vet trips have been covered
I have 2 staffies that unfortunately have had many problems in the short year and a half we've had them that resulted in vet visits. If it's not one it's the other. Minor issues like ear infections and such to Kali's severe allergy treatments and Bailey's surgery. First it started off with a blockage while pooping. She ended up passing it herself but in the mean time, she had to stay at the vet's for a couple days getting X-Rays and ultrasounds. Even though she passed it, she still had plenty in her stomach and ended up needed surgery to remove it. All that being said, I've gotten reimbursements for claims very quickly and it's very easy to submit them. Everyone is helpful and they have even followed up after claims to see how they're doing. It's such a relief to know that my girls can get the care they need without having to stress about the bills later. With great customer service on top.
Insurer: ASPCA
By: Rachel