218,948+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,948 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,848 reviews

4.9
Healthy Paws

11,161 reviews

4.9
Fetch

5,527 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,971 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 09, 2015

Great Insurance Company

No complaints. Sent in claim form and within 3 weeks received payment. Quick and problem free!

Insurer: ASPCA

By: Lori

Useful
December 09, 2015

Peace of Mind

Having 3 German Shepherds and 2 more in the past, vet bills can add up quickly.The ASPCA Pet Insurance gives us piece of mind when the bills start coming in. Claims are easy to file, the personal are very accommodating and the reimbursement checks are timely.

Insurer: ASPCA

By: Sharon

Useful
December 09, 2015

Charlie. Thanks Pet's Best

Both Charlie and I thank you for being there to help with Charlie!s vet bills.

Insurer: Pets Best

By: Alfred

Useful
December 09, 2015

Professional and Caring

Easy to submit claim, No Drama. Staffs call back to ask my Cat Condition, Very friendly.

Insurer: ASPCA

By: Peter

Useful
December 09, 2015

Great experience so far

I have submitted several claims for both of my golden retrievers. One that has had a few flare ups of allergies and my other that has a mammary mass. I have always had my reimbursement within 2 weeks and if I had any questions, every rep I spoke with has been more then happy to help me out. At first they wanted to decline any future masses my one golden would have due to a cysts I had examined before our plan, but once I showed them the cytology report, we were able to narrow down her excluded coverage from all future masses to just follicular sebaceous cysts.

Insurer: Embrace

By: Lisa

Useful
December 09, 2015

Simple and Easy Process

Filing a claim was very simple and the EOB was ready in only 2 days!

Insurer: Pets Best

By: Robert

Useful
December 08, 2015

BEWARE

While they have great customer service, the rate hikes are outrageous. Nothing has changed in my pet's health condition but I just got notice my rate will be going up an astronomical 20% next month. I get that rates go up every now and then but this is ridiculous. Not impressed.

Insurer: Trupanion Canada

By: Annoyed

Useful
December 08, 2015

BEWARE

While they have great customer service, the rate hikes are outrageous. Nothing has changed in my pet's health condition but I just got notice my rate will be going up an astronomical 20% next month. I get that rates go up every now and then but this is ridiculous. Not impressed.

Insurer: Trupanion

By: Annoyed

Useful
December 08, 2015

Great experience with Healthy Paws

Every time I call Healthy Paws, the customer service is helpful, informative and friendly. My dog had to have surgery unexpectedly, and I was so relieved that Healthy Paws made the claim process so easy. Submitting the claims online was easy, I appreciated the email communication about the progress of the processing, and the claim process was completed as expected and very quickly. Could not be happier!

Insurer: Healthy Paws

By: Jessica

Useful
December 08, 2015

Best. Insurance. Ever.

If you're considering pet insurance, just get Healthy Paws and save yourself hours of research. This is the best insurance I've had in my entire life (of any kind). I had Healthy Paws on my middle-aged dog for ~3 years before submitting a serious claim (more than $100) - A cancer tumor removal surgery with a bill of $1600. Healthy Paws reimbursed me in a FEW DAYS after receiving the claim. No questions asked, got a check for ~$1300 AND they even emailed me to ask how my dog was and hoped he was doing well. That's AMAZING! My human health insurance doesn't care about me anywhere near that much. Since then I've filed multiple smaller claims this year ($50-150) and they've paid every one promptly, no hassle. I'm a customer for life. If you have a pet that goes outside, health insurance is a great investment. For indoor-only pets it's a harder call but I still think it can have big benefits (like not weighing money vs. your animal's life when things go bad).

Insurer: Healthy Paws

By: Philip

Useful

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