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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am so glad
I am so glad that I have Embrace Pet Insurance. My Great Dane "puppy" (he is 168 lbs) started limping around and I was stressing because it's the Holidays and money is tight, but then I remembered that I was covered. The whole process with Embrace was easy and painless and I appreciated there kind words when I called in to discuss my insurance. I will refer all my friends to you. Thank you for everything.
Insurer: Embrace
By: Rachel
Very best pet insurance in the entire United States
I was very hesitant to purchase pet insurance although I had had a number of dogs with costly illnesses. After my last Jack Russell died and I had incurred over $20,000 in bills, I changed my mind. After doing careful research, I secured Healthy Paws 90% plan. The price was very reasonable, they did not cancel you for chronic diseases and they didn't raise your premium after you had incurred costly claims. I cost them nothing for one year. However, the last three years, having a fairly "healthy" Jack Russell, Annie still experienced a lot of very expensive conditions to pay for - over $10,000. Allergic conditions requiring the only dog allergist in Northern Virginia and cutting edge treatments. A benign tumor that cost $3,000 to diagnose at a dog cancer center and $2,500 to excise and other assorted and miscellaneous conditions. Healthy Paws certainly lost money on us. Nevertheless, they always paid our claims within 4 days, sent us condolence notes in email, when Annie was going through a particularly difficult illness and never failed to send her birthday and holiday cards. They also give a portion of her monthly insurance fee to dog charities. I can't tell you how much I love them and how lucky I was to find them. I had compared many plans and others would not pay for chronic conditions and no one was willing to cover 90%. I tell everyone, you should joint too.
Insurer: Healthy Paws
By: Deborah Hunt
Medical professional gives it the highest marks!
Four years, ago when my other Jack Russell died, I seriously considered pet insurance for the very first time. I had always thought it too expensive. For my other dog, who was 11 yrs. old, I had incurred $21,000 in expenses. So I enrolled Annie at the age of 7 in the 90% covered plan. I had researched it so carefully. For the first year, nothing. Since then $1,000's - probably $10,000. Annie a relatively healthy dog, got serious allergic problems to everything - costing $4,000 in dog dermatologist bills, cutting edge meds, etc. Recently, potential cancer that turned out to be a benign tumor (that could have killed her if left untreated) - $5,500 and many other lesser conditions. Healthy Paws always sent me the reimbursement within days, they sent personal letters inquiring about Annie's health and never fail to send birthday and other holiday cards to her. They never terminate her insurance due to her significantly high expenses, nor raise the price of insurance. Obviously, we have gotten significantly more than we have paid. As a medical professional, I seek the best medical care for my dog and that costs - Healthy Paws never hesitates to pay. I love Healthy Paws!
Insurer: Healthy Paws
By: Deborah
Pet Best insurance is the best!
I have had this insurance for 5 years. I purchased this when my saint bernard was a pup. I have only had to use it twice. But those 2 times were Great. They paid within a week. I also like the fact, I can actually call and speak with someone. The chat on their site is very useful. I am so glad that I have this insurance. It brings peace of mind to my family, that Milton will be taken care of properly. Thank you Pets Best!
Insurer: Pets Best
By: Ann
Customer for 7 years
I have had insurance coverage on my dog since he was 6 years old. For many, many years, we never had to make a claim, but as he got older, he started having more maladies. My policy is an older policy, and has a 8k reimbursement limit, and over the past 5 years, I have files enough claims that we are just a few hundred dollars away from reaching it. I can honestly say that having pet insurance was the best decision I ever made because I never wanted to make a decision regarding my Jack's health based on money. One downside of this insurance though, is that we take our dog to a top of the line veterinary clinic, so their prices are a bit higher, and the company always gives us less than what we paid. For example, if our Vet charged $300 for an X-Ray, ASPCA would reimburse us based on an X-Ray fee of $250, stating that the $250 cost is more customary to our area.
Insurer: ASPCA
By: Lorien
Don't Believe it!
Claim after claim was denied.Lots of running around documenting vet prescribed a drug that 'bout killed the dog ………..naturally the vet skewed their responsibility….however, when the liver function decreased……it was obvious that the drug caused his emergency. Don't waste your money. "Grilled" extensively in efforts to cancel policy. Emergency surgeries are 'bout all I can see that would have been covered. Luckily, I didn't have to experience that.
Insurer: Trupanion Canada
By: Mari-Lynn
Always responsive
I have been a customer for 6 years and have always received great service and prompt responses to claims. This specific claim was for laser therapy for my French Bulldog's IVDD. This treatment has provided amazing success for him. I used to have to give him a bunch of pain medication and run to the vet for his pain. Now, he is better that day without pain medication. I couldn't be happier with Embrace, they are always there to help and support us.
Insurer: Embrace
By: Angelina
Excellent and timely service
Pets Best has been my insurance company for all my cats. There is always someone accessible by phone, email or fax and payments are always timely. If there is ever an error then it is rectified. My previous cat was 8 years old when I adopted him and he passed away at the age of 21 years young. During those years he was always insured with Pets Best. Two years ago I adopted two 3 years old sisters from a shelter and they have been insurance with Pets Best from day one. I recommend Pets Best highly as they are fair, honest and reliable.
Insurer: Pets Best
By: Judy