219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Timely Reimbursements
Claims and reimbursements are processed in a very timely manner. Very easy to use online submission is great too.
Insurer: ASPCA
By: Tracey
World Cancer Day is Feb 4th, Dogs suffer too!
Our elderly female Chow Shepherd K9 is the center of our family with her delightful smile. She had been under the weather for a couple of her past 10 years with different skin issues and sore back hips. We did not see Lymphoma coming but it arrived with a vengeance. Dogs are pack animals and will not complain so it was a moment of guilt that I had to process to wonder why I hadn't seen the signs earlier. Then the appointments happen and the sense of urgency to act quickly and you need to decide on going through treatment it not. The option to go into treatment is less of a sting if you have pet insurance. We chose to treat. Not an easy choice. It is time commitment and money does flow like beer at a bar but the choice is not based on cash at hand. Embrace Pet Insurance has been better than expected and easy to talk with when needed.
Insurer: Embrace
By: Molly
Total waste
Our cat got in a fight and had some fresh bites. Trupanion denied our claim because our cat has gotten into 2 other fights in the past 18 months. They said our cat had a "propensity towards fighting" and called this a pre-existing condition. I've never heard of that as a medical condition. It's more like cats just being cats. They are territorial creatures. Even if it were a valid condition, it could be the other cat that has this propsensity, and is just picking on our cat. Either way this is ridiculous and baseless excuse not to pay for the claim. I called the vet to let them know not to recommend Trupanion anymore. The receptionist said that Trupanion was actually part of the same company as the hospital (VCA). Seems like a conflict of interest to recommend your own company as if it is another trusted entity. In any case, buyer beware.
Insurer: Trupanion Canada
By: Isaac
Elbow dysplasia
Trupanion immediately ok'd the surgery that the orthopedic veterinarian wanted to do even though the amount of the claim far exceeded what I had paid in premiums as this is a 7 month old puppy. What a great fee lining knowing I could get everything done and hopefully will have a sound and happy dog in the near future. Thank you the staff is great to work with helpful and friendly
Insurer: Trupanion Canada
By: Kathy
Elbow dysplasia
Trupanion immediately ok'd the surgery that the orthopedic veterinarian wanted to do even though the amount of the claim far exceeded what I had paid in premiums as this is a 7 month old puppy. What a great fee lining knowing I could get everything done and hopefully will have a sound and happy dog in the near future. Thank you the staff is great to work with helpful and friendly
Insurer: Trupanion
By: Kathy
Luxated Patellas - Bilateral
Henry is a very active Papillon, but suddenly he was obviously in pain. vet diagnosed patella issues - likely congenital. immediately scheduled surgery with recommended orthopedic surgeon. he is recovering very well, and so is my budget! Trupanion saved the day with clear pre-surgical information and prompt payment!
Insurer: Trupanion Canada
By: Kathleen
Luxated Patellas - Bilateral
Henry is a very active Papillon, but suddenly he was obviously in pain. vet diagnosed patella issues - likely congenital. immediately scheduled surgery with recommended orthopedic surgeon. he is recovering very well, and so is my budget! Trupanion saved the day with clear pre-surgical information and prompt payment!
Insurer: Trupanion
By: Kathleen
Wonderful, reliable company
Embrace is the best!! One of my kitties got unexpectedly ill and needed surgery in January, and I sent in multiple claims in a matter of a few weeks to Embrace, and each one was dealt with quickly and professionally. Embrace did exactly what they said they would, and they have brought me so much peace of mind during this process. Thank you so much, Embrace!
Insurer: Embrace
By: Carla
Hooray for acupuncture coverage
I am so pleased that acupuncture is covered. My Fanny has chronic limb weakness/arthritis and it is heartbreaking to see her have so much mobility trouble. The acupuncture is helping and it is a relief to know Pet's Best supports this type o treatment. I only rate it a 9 because it took awhile to turn the claim around.
Insurer: Pets Best
By: Anne
Kennel cough covered
My 6 month-old puppy became ill and was diagnosed with infectious canine tracheobronchitis (kennel cough) this past December. She had gotten the recommended vaccinations, but had contracted it anyway. We had to pay for the vet visits and antibiotics thought to be necessary to get her better. I emailed the claim forms from two different visits to Embrace, and my claim was completed and I received my reimbursement within two weeks. I had already met my $200 policy deductible, so was reimbursed a full 80% of my expenses. My claim was done quickly and efficiently by Alissa Tyminski, but it took me a few days to cash the payment checks. I received a follow-up email from Embrace co-founder Laura Bennett within a few days to make sure that I received my payment. As usual, the customer service I receive from Embrace is without parallel.
Insurer: Embrace
By: Sarah