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So grateful Embrace covered our rescue dog!
When we adopted Dahlia (a 3 or 4 year old Belgian Sheepdog) from the Cuyahoga County Shelter in late September, she came with 60 days of free coverage from Embrace. Dahlia had been a stray and developed health problems while on the street, including heartworm. The shelter nursed her back to health. She is sweet and loving, and immediately became part of our family. In late November, she suddenly had difficulty breathing. It was a Sunday, so we took her to an emergency clinic where they diagnosed her collapsed lung. There was leakage of air from her lungs into her abdomen, and she as very uncomfortable. Our regular vet confirmed that the choice was either euthanasia or a specialty clinic. We went to the clinic, where they inserted chest tubes and drew the air out. In about a week, her lungs healed, stopped leaking, and we were able to bring her home. She is recovering very well. We are thrilled with the customer service at Embrace. First, her name was Poppie at the shelter, and all the papers we submitted had the name we gave her, Dahlia. Embrace asked nicely about this and now all our paperwork has both names. They were also very understanding that three people in our household were involved in her care, so the policy and the bills show different names for the owner. They carefully looked at Dahlia's history at the shelter and her wellness check when we first adopted her. They honored the start date of the policy as the date of adoption, which fulfilled the waiting period for an illness. They paid based on the exact deductible and 80% covered by the policy. We were concerned they would say there was a pre-existing condition, but this was an unrelated illness and they were good to their word. We are very grateful that Embrace offers 60 days of coverage for shelter dogs, as we had never heard of the company before. We are very glad to have Dahlia home with us. We are very satisfied with Embrace. One thing is for sure - Dahlia will remain covered by Embrace!
Insurer: Embrace
By: Bonnie
Top notch coverage and service
We recently submitted a claim for our dog, Bubba. He was diagnosed with elbow dysplasia. Everyone with spoke with was very considerate,thorough, genuinely compassionate.We are so glad that we purchased a policy.We want to thank everyone for the efficient and caring way that our claim was handled!!!
Insurer: Embrace
By: Jeff
Trupanion is the best!
Filing a claim was easy & reimbursement was fast! No problems!
Insurer: Trupanion Canada
By: Dee
Trupanion is the best!
Filing a claim was easy & reimbursement was fast! No problems!
Insurer: Trupanion
By: Dee
Well worth it!
I have a senior dog, so I was worried there was a lot that would not be covered. She was in overall good health when I bought coverage from Embrace. During the year, she began to exhibit signs of not feeling well, and after blood tests, x-rays, and an ultrasound, it was determined that she had hypothyroidism. All of the tests were covered and so is the thyroid medication! She recently tore off a toenail and the vet visit and meds to treat the injury were all covered without question.I am extremely satisfied with their response rate and the understanding customer service. I highly recommend the investment so that you never hesitate to do what is best for your pet based on cost.
Insurer: Embrace
By: Amy
Very helpful
ASPCA pet insurance , has been very helpful for us since our little pixie likes to get into trouble and eat things she shouldn't, we we're reimbursed a large majority of the cost.
Insurer: ASPCA
By: Kris
I wish my human health ins was this good.
I'm so glad we decided to go with Healthy Paws for our cat's insurance. Her ins only kicked in a few days before the big accident. It was a BIG accident -- 3 days in the ICU, over $6k emergency care bill. (AND it was a few weeks before Xmas). I was super worried that we would get grief from the ins company because we had only been members for a week and now there's this huge claim. Didn't have to worry. The vet submitted the claim. I called to see if any paper work was missing. Got to a person immediately. It was awesome. She was super nice. Our claim was processed within a few days and a reimbursement check sent out soon after. Not to sound dramatic, but Healthy Paws kinda saved Xmas. AND they sent us an email asking how our boobear was doing. The email was so simple and sweet and personal. I wish my own health ins was this good. Lifetime members for sure. tldr; I highly recommend. The whole process was handled so quickly and easily. With everything we've been through with this little one, it's nice to know that we don't have to worry about filing claims, paperwork, or disgruntled ins ppl.
Insurer: Healthy Paws
By: Seda
Amazing Insurance!
I am always so happy with the speed of my claims. I have always heard back from Trupanion within a day of filing the claim and I'm usually notified the outcome of the claim within the next few days. Within a week or two my reimbursement check is in my mailbox. I have recommended Trupanion to all my friends and family members with furry loved ones.
Insurer: Trupanion Canada
By: Patricia
Amazing Insurance!
I am always so happy with the speed of my claims. I have always heard back from Trupanion within a day of filing the claim and I'm usually notified the outcome of the claim within the next few days. Within a week or two my reimbursement check is in my mailbox. I have recommended Trupanion to all my friends and family members with furry loved ones.
Insurer: Trupanion
By: Patricia
Embrace Pet Insurance Representatives Rank High!
I have had a policy with Embrace for about 3 years.I have rarely used it, due to the good health of my Lab. About a year or so ago, she developed cataracts and became permanently blind, due to other complications. My vet told me that we needed to watch for the onset of glaucoma, which can be extremely painful for dogs. Unfortunately, this happened and I had to take immediate action to stop the pain. It all happened quickly, and I never hesitated to get her the surgery that she needed. The veterinary hospital placed the call to Embrace and handled the necessary billing, vie faxes. I called Embrace when things slowed down, and spoke to a wonderful lady who was both sympathetic and helpful. Embrace's compassion and promptness made a rough period much easier. My claim was handled both professionally and quickly! I have recommended Embrace to two other people, since her surgery. I am a very satisfied customer!
Insurer: Embrace
By: Gina